Problem Resolution Management Engineer

Borgwarner Emissions Systems Spain SL; Kraków; On-site; PLN 140,000 - 190,000; Full time

Benefits offered by this job

Medicover health coverage

Multisport card

UNIQA group insurance

Holidays co-financing

Hard/soft training & language courses

Job summary

BorgWarner's New Technical Center - Electrification in Krakow seeks a Problem Resolution Management Engineer to coordinate engineering efforts across lifecycle changes in traction inverter development for electric vehicles.

The role requires close collaboration with program leads, engineering teams and customer interfaces, balancing defect resolution with project priorities to achieve zero defects at launch. English fluency is required; travel up to 10% may be expected.

Qualifications

• Bachelor's in Electrical, Mechatronics or Software Engineering; Master’s preferred.
• Automotive industry experience with systems engineering.
• Good understanding of software development lifecycle.
• Knowledge of Polarion, JIRA or similar tools.
• Fluency in English; German/French advantageous.
• Experience in high-pressure environments and multi-region work.

Responsibilities

• Coordinate defects status between customer and BorgWarner teams.
• Lead internal/external change management activities.
• Define project change management activities and track resolutions.
• Communicate status and close change requests.
• Develop strategy for problem/defect management and root cause analysis.
• Analyze defects, plan corrections, and track resolution.
• Classify defects with priority/severity and monitor trends.
• Assess impact on project and support lessons learned archive.

Skills

Electrical & software systems

Systems engineering

Root cause analysis

DFMEA/FMEA/FMEDA/8D/FTA

A-SPICE

English communication

Education

Bachelor's in Electrical, Mechatronics or Software Engineering

Tools

Polarion

JIRA

Job description

BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner, we constantly work towards our vision of a clean and energy-efficient world.

New Technical Center - Electrification in Krakow

At BorgWarner, we design and manufacture the systems that define the way the world moves forward. With the world’s foremost technologists, engineers, and OEMs, we’re accelerating the world’s transformation to eMobility.

The Problem Resolution Management Engineer role coordinates engineering efforts to work on solving issues and processing changes to the product along its lifecycle in development of traction inverters for electric vehicles, while balancing the team’s efforts, to achieve the goal of zero defects at product launch. This role requires working together with Program Leads, Engineering, and interfaces frequently with the customer.

Key responsibilities

• Maintain communication and develop a good working relationship with the customer/supplier; establish and maintain the communication link in terms of Defects Status between the engineering department at the customer and the BorgWarner project teams
• Implement internal and external change management activities according to BorgWarner process framework
• Determine all the project's change management activities
• Decide on change requests and track them towards resolution
• Communicate change request status and close out the requests
• Define strategy for project’s problem/defect management
• Analyze the defects and plan their corrections
• Track the defect resolution
• Classify defects and assign priority and severity to them
• Close out defect reports and analyze problem trends
• Determine impact of the problem to the project
• Support the project team in root cause analysis and lessons learned archive

What we’re looking for

• Bachelor’s in Electrical, Mechatronics or Software Engineering. Master’s degree in related technical field preferred.
• Automotive industry experience with progressive increases in responsibility, experience in Systems engineering
• Good working knowledge of software development lifecycle.
• Knowledge of Polarion, JIRA or similar tools
• Understanding of power electronics, electric motors and controls
• Understanding of effort estimation and work tracking
• Demonstrate experience of working in high pressure environments in previous roles.
• Analytical, technical, and statistical skills for root cause analysis, methods and tools (DFMEA, FMEA, FMEDA, 8-D, and FTA analysis)
• Experience in A-SPICE
• Fluency in English is required. German and/or French would be an advantage
• Global Experience working with multiple regions and multiple cultures
• Experience in development of propulsion system, power electronics, motors or engines, hardware and controls development, system integration, and execution is an asset
• Some travel (less than 10%) and a flexible work schedule on occasion

What we offer

• Private Medicover medical care for the employee and their family.
• Co-financing for the sport card Multisport.
• Possibility to join the UNIQA group insurance.
• Salary adequate to skills and experience.
• Co-financing for holidays.
• Hard and soft training, language courses.

What we believe

• Inclusion: We value diversity in people, ideas, and experiences.
• Integrity: We believe in transparency, authenticity, and depend on each other to deliver what we promise.
• Excellence: We contribute to our developments by seeking knowledge and sharing information.
• Responsibility: We care about our local communities and the global environment.
• Collaboration: We are one BorgWarner.

Recruitment process

• CV Review - Your application and CV will be reviewed to assess your qualifications and experience in relation to the role requirements.
• Phone Interview (approximately 30 minutes) - This initial conversation is designed to discuss your background, expectations, and answer any preliminary questions.
• Technical Interview(s) (1 to 1.5 hours, one or two rounds) - Conducted in English with the manager and an additional team member, this stage focuses on evaluating your technical knowledge and problem‑solving skills. The interview can be held via Teams or at our office.
• Final Interview (45 minutes) - A meeting with a representative from the HR department to ensure alignment with our company culture and discuss the next steps. This interview might also take place via Teams or at our office.

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