Private Banking Quality & Risk Analyst

Revolut; Polska; Hybrid; PLN 90,000 - 130,000; Full time

Job summary

Revolut is seeking a Quality Analyst for Private Banking to evaluate interactions, perform scorecard reviews, and report compliance issues. The role focuses on mitigating risk while maintaining trust, with responsibilities spanning cross-functional collaboration and coaching new team members.

Ideal candidates have 3+ years in sales quality assurance within regulated wealth management, fluent English (C1+), and a strong understanding of private banking risk considerations.

Qualifications

• Bachelor’s degree required (certificate provided).
• 3+ years in sales quality assurance, compliance or risk monitoring in wealth management/private banking/brokerage.
• Fluency in English (C1+).
• Understanding of private banking risk considerations and ability to identify risks.
• Experience analyzing trends across complex client interactions and datasets.
• Ability to interpret and verify information and gather relevant details.
• Proficiency with data-driven tools, dashboards and case management systems.
• Ability to collaborate cross-functionally with Compliance, Legal, Operations and Risk.
• Experience reviewing sales interactions and controls for continuous improvement.
• Exposure to wealth management regulatory obligations across regions.

Responsibilities

• Quality-check Private Bankers’ client interactions to identify successes and failures.
• Provide feedback and scorecard evaluations based on data-driven insights.
• Check interactions against procedures and identify trends and root causes.
• Coach new Quality Control team members.
• Collaborate with internal teams across locations to align quality standards.

Skills

Quality assurance

Data analysis

Cross-functional collaboration

Regulatory awareness

English fluency

Education

Bachelor’s degree (certificate)

Job description

Revolut is seeking a Quality Analyst for Private Banking to evaluate interactions, perform scorecard reviews, and report compliance issues. The role focuses on mitigating risk while maintaining trust, with responsibilities spanning cross-functional collaboration and coaching new team members.

Ideal candidates have 3+ years in sales quality assurance within regulated wealth management, fluent English (C1+), and a strong understanding of private banking risk considerations.