Principal Software Architect, CRM Platform

abcfinancial; Poland; On-site; PLN 300,000 - 420,000; Full time

Job summary

ABC Fitness is seeking a Principal Software Developer to set technical direction for the CRM space on the ABC Glofox platform, guiding architecture across CRM Ops and Connect teams and partnering with squads to raise the bar for reliability and operability.

The role focuses on designing scalable, data-driven systems, migrations, and platform integrations while maintaining close alignment with product goals and business outcomes.

Qualifications

• Bachelor's degree in Computer Science or a relevant field is preferred.
• 8+ years of software engineering experience with staff/principal-level impact.
• Deep systems design experience for distributed, data-intensive products impacting multiple teams.
• Strong judgment on architecture trade-offs, production readiness and long-term maintainability.
• Solid grasp of agile development methods, quality and testing principles.
• Strong written and verbal communication; ability to influence technical direction across teams.

Responsibilities

• Define and drive high-leverage architecture, technical strategy and engineering standards for XLerate across multiple CRM-space teams.
• Own architecture and lead design of large-scale, data-intensive systems spanning segmentation, CRM workflows, and shared platform paths used by partner squads.
• Raise and evolve engineering standards for reliability, performance, observability, and operability at scale.
• Guide technical alignment with Leads, Product, and teams such as CRM Ops and Connect to align technical bets with XLerate outcomes.
• Mentor Engineers and technical leads across the CRM domain; unblock the hardest technical problems through design reviews and hands-on guidance.
• Lead diagnosis and resolution of the highest-severity, cross-team Customer Incidents in the CRM space, coordinating CRM Ops, Connect, and partner squads.

Skills

Distributed systems design

Leadership & mentoring

Architecture decision making

Agile/CD practices

Communication

System reliability and operability

Learning new technologies

Large data migrations

Education

Bachelor's degree in Computer Science or relevant field

Tools

Golang

Java

MySQL

MongoDB

Job description

ABC Fitness is seeking a Principal Software Developer to set technical direction for the CRM space on the ABC Glofox platform, guiding architecture across CRM Ops and Connect teams and partnering with squads to raise the bar for reliability and operability.

The role focuses on designing scalable, data-driven systems, migrations, and platform integrations while maintaining close alignment with product goals and business outcomes.