Principal CRM Platform Architect - Scale & Reliability

ABC Fitness; Poland; On-site; PLN 370,000 - 378,000; Full time

Benefits offered by this job

Open PTO policy

Days of Disconnect

Parental & Pawternity Leave

Fitness reimbursement

Discounts with partners

Medical/Dental/Vision coverage

Employee Assistance Program

Calm App subscription

Many more benefits

Job summary

ABC Fitness is hiring a Principal Software Developer to set technical direction for CRM across the ABC Glofox platform. You will lead architecture, oversee data-intensive systems, and partner with CRM Ops and Connect to deliver scalable solutions used by multiple squads.

You will mentor engineers, drive reliability, and shape AI usage across delivery, while guiding platform migrations and integrations with emphasis on operability and security.

Qualifications

• Bachelor’s degree in Computer Science or relevant field exp. preferred
• 8+ years of software engineering experience, with proven staff/principal-level technical impact required
• Deep systems design experience for distributed, data-intensive products that affect multiple teams and services
• Strong judgment on architecture trade-offs, production readiness, and long‑term maintainability
• Solid understanding of the practical application of agile development methods in an Agile/Lean/Continuous Delivery environment
• Knowledge of modern Quality and Testing principles
• Strong written and verbal communication; comfortable influencing technical direction across teams, document architectural decisions and align senior engineering and product stakeholders
• Comfortable learning new technologies and systems
• Hands‑on experience designing and delivering large data/platform migrations (tooling, cutover, rollback, and operability under dual‑run)
• Experience establishing engineering standards across multiple squads

Responsibilities

• Define and drive high-leverage architecture, technical strategy and engineering standards for XLerate across multiple CRM-space teams
• Own architecture, design patterns and lead design of large-scale, data intensive systems complex systems spanning segmentation, CRM workflows, and shared platform paths used by partner squads
• Raise and evolve engineering standards for reliability, performance, observability, and operability at scale
• Guide technical alignment with Leads, Product, and teams such as CRM Ops and Connect to align technical bets with XLerate outcomes
• Mentor Engineers and technical leads across the CRM domain; unblock the hardest technical problems through design reviews and hands‑on guidance
• Lead diagnosis and resolution of the highest‑severity, cross‑team Customer Incidents in the CRM space - coordinating CRM Ops, Connect, and partner squads, driving the technical fix, and leaving the system more operable than you found it
• Shape and set practical standards for how AI is used across XLerate delivery and product surfaces: raise the bar for safe, evidence‑based use of AI in engineering (and, where relevant, member/studio‑facing CRM workflows), without treating it as a side project.
• Identify, prioritize and land platform improvements that reduce systemic risk and accelerate delivery across the CRM domain
• Strengthen engineering execution through CI/CD, production readiness, observability, continuous improvement and through ways of working
• Set technical direction for large-scale platform migrations and integrations (including Gymsales → Glofox and cross-platform ABC integrations), including migration tooling, data cutover, and dual‑run / coexistence strategies
• Shape webhook and third‑party integration architecture that partner products and external systems rely on

Skills

Distributed systems

Data-intensive architectures

Leadership & mentoring

CI/CD & DevOps

Observability & reliability

Architectural decisions

Agile/SDLC

AI in software delivery

Education

Bachelor’s degree in Computer Science or relevant field

Tools

Golang

Java

MySQL

MongoDB

Job description

ABC Fitness is hiring a Principal Software Developer to set technical direction for CRM across the ABC Glofox platform. You will lead architecture, oversee data-intensive systems, and partner with CRM Ops and Connect to deliver scalable solutions used by multiple squads.

You will mentor engineers, drive reliability, and shape AI usage across delivery, while guiding platform migrations and integrations with emphasis on operability and security.