Polish Market Operations & Customer Expert - Health + Meal

Cross Border Talents; Łomża; Presencial; PLN 44.000 - 53.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private health insurance

Meal allowance (€154/month)

Descripción de la vacante

Cross Border Talents is placing a Polish/English customer support specialist for a Portuguese client in Porto. You will assist drivers and transport companies by phone and email, clarify road usage questions, and ensure toll and revenue collection while promoting services.

The on-site role offers 40 hours/week with a 24/7 rotating schedule. Salary is €998 gross per month in 14 instalments, plus relocation support, private health insurance and a meal allowance of €154 per month, totaling around

Formación

• Native-level Polish proficiency.
• Fluency in English; minimum B2.
• Comfortable handling multiple customer interactions over the phone and via e-mail.
• Professional, yet friendly attitude.

Responsabilidades

• Acting as the main point of contact for trucks over 3.5 tons
• Providing support directly to drivers and transport logistics companies
• Clarifying questions related to road usage and regulations
• Ensuring accurate toll and revenue collection
• Promoting service sales when applicable
• Contributing to the achievement of the client's objectives

Conocimientos

Polish (native)

English (B2+)

Phone & email handling

Professional attitude

Descripción del empleo

Cross Border Talents is placing a Polish/English customer support specialist for a Portuguese client in Porto. You will assist drivers and transport companies by phone and email, clarify road usage questions, and ensure toll and revenue collection while promoting services.

The on-site role offers 40 hours/week with a 24/7 rotating schedule. Salary is €998 gross per month in 14 instalments, plus relocation support, private health insurance and a meal allowance of €154 per month, totaling around