Polish/English Toll & Customer Ops Specialist

CallForTalents; Łomża; Presencial; PLN 44 000 - 53 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Meal allowance

Resumo da oferta

CallForTalents in Porto, Portugal, seeks a bilingual customer service agent proficient in Polish and English to support drivers and transport/logistics companies via phone and email, clarifying questions and ensuring toll revenue collection.

On-site, 40 hours/week with 24/7 rotational shifts. Remuneration starts at €998 gross per month (14 installments) and averages about €1,164 monthly; includes a €154 meal allowance and private health insurance.

Qualificações

• Native-level Polish proficiency.
• Fluency in English; minimum B2.
• Comfortable handling multiple customer interactions over phone and email.
• Professional, yet friendly attitude.

Responsabilidades

• Acting as the main point of contact for trucks over 3.5 tons
• Providing support directly to drivers and transport logistics companies
• Clarifying questions related to road usage and regulations
• Ensuring accurate toll and revenue collection
• Promoting service sales when applicable
• Contributing to the achievement of the client’s objectives

Conhecimentos

Polish native

English (B2)

Customer service

Phone & email support

Descrição da oferta de emprego

CallForTalents in Porto, Portugal, seeks a bilingual customer service agent proficient in Polish and English to support drivers and transport/logistics companies via phone and email, clarifying questions and ensuring toll revenue collection.

On-site, 40 hours/week with 24/7 rotational shifts. Remuneration starts at €998 gross per month (14 installments) and averages about €1,164 monthly; includes a €154 meal allowance and private health insurance.