Personal Lines Supervisor

Insurance Brokers Association of BC; Legnica; On-site; PLN 163,000 - 231,000; Full time

Job summary

Community Insurance Services, based in Burnaby with two offices in the Metrotown area, seeks a Personal Lines Supervisor to lead all personal lines activity and customer service. You will manage quoting, renewals, endorsements, and mentor junior staff.

The role includes supporting ICBC autoplan customers as needed and maintaining strong product knowledge to drive service excellence across our client base.

Qualifications

• 3+ years of personal lines experience.
• Strong written and verbal communication.
• Excellent organizational and multitasking abilities.
• Customer service oriented with solid product knowledge.
• Proficient with MS Office applications.

Responsibilities

• Handle all aspects of personal lines and customer service from new business quoting, renewals, and endorsements.
• Assist training of junior team members and support ICBC autoplan customers as required.

Skills

Communication skills

Organization

Customer service

Personal lines product knowledge

Education

Level II

Tools

MS Office

Job description

Community Insurance Services has been operating for over 40 years and is based in Burnaby with 2 offices in the Metrotown area.

The Personal Lines Supervisor will be involved in all aspects of personal lines and customer service from new business quoting, renewals, and endorsements to training junior team members. The incumbent will also assist with ICBC autoplan customers as required.

Qualifications

• Level II
• 3+ years of related personal lines experience.
• Strong communication skills both written and verbal.
• Strong organization skills with ability to multi-task.
• Customer service focused
• Strong personal lines product knowledge
• Proficient with MS Office