Personal Insurance Admin & Operations Coordinator

Insurance Brokers Association of BC; Legnica; On-site; PLN 108,000 - 117,000; Full time

Benefits offered by this job

Competitive compensation

RRSP matching

Tuition financing and development

Flexible benefits options

Wellness initiatives

Career development

Job summary

HUB International in Burnaby, BC is seeking an Administrator for Personal Insurance to support daily administrative operations within the Personal Insurance division.

The role involves handling ICBC processes, invoicing, file organization, and collaboration with internal teams. A self-starter with strong Microsoft Office skills is preferred; a Level 1 General Insurance license is an asset.

Qualifications

• 1+ year of experience in an office administrative position is an asset
• Strong PC skills: Word, Excel, PowerPoint and MS Outlook
• Excellent time management and ability to prioritize workflow
• Self-starter and proactive team player
• Superior organization
• Extremely detail oriented
• Ability to take direction from multiple stakeholders
• Level 1 General Insurance License is an asset

Responsibilities

• Updating, invoicing, performing quality reviews and generating letters using the Broker Management System (EPIC)
• Preparing refund requests as required
• Scanning & attaching documentation in Broker Management System
• Coordinate and handle daily incoming mail (hardcopy and electronic)
• Processing outgoing mail
• Closing of ICBC transactions and procedures
• Review documents for Quality Assurance protocols
• Assist in monitoring and maintaining ICBC inventory, back-end inventory
• Process and package outgoing mail
• Ensure the organization of outstanding documents and storage are in compliance and completed
• Support and/or collaborate with internal stakeholders
• Other duties and responsibilities as assigned

Skills

Time management

Self-starter

Organizational skills

Attention to detail

Team player

Ability to take direction

General Insurance knowledge (licence)

Tools

Word

Excel

PowerPoint

MS Outlook

Job description

HUB International in Burnaby, BC is seeking an Administrator for Personal Insurance to support daily administrative operations within the Personal Insurance division.

The role involves handling ICBC processes, invoicing, file organization, and collaboration with internal teams. A self-starter with strong Microsoft Office skills is preferred; a Level 1 General Insurance license is an asset.