People Operations Specialist

Unilever PLC; Katowice; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work

Professional development

Training cost-sharing

Life insurance

Private medical care

Pension fund

Sports benefits

Cafeteria plan

Extra days off

Product discounts

Job summary

Unilever in Katowice is seeking a People Operations Specialist to ensure high-quality HR administration across the employee lifecycle. You will support onboarding, internal moves, exits, and organizational changes within a hybrid work setup.

You will work with HR teams, market partners and ServiceNow to provide timely, accurate HR data, drive process improvements and support Workday-based services for employees and managers.

Qualifications

• Experience in HR Operations, Shared Services, or similar people-focused environment.
• Fluent Polish and professional English (B2+).
• Hands-on with HR systems such as Workday, ServiceNow, SAP or equivalent.

Responsibilities

• Deliver end-to-end support across the employee lifecycle: onboarding, moves, promotions, transfers, departures.
• Maintain accurate employee records in Workday and ensure data is compliant.
• Handle inquiries via ServiceNow and other HR channels with timely, customer-focused solutions.
• Support payroll, compensation, and benefits processes with accurate employee data.
• Execute mass data changes with high accuracy and adherence to controls.
• Coordinate employee changes with HR teams and market stakeholders for a seamless experience.
• Identify and resolve data quality or system issues and drive process improvements.
• Maintain process documentation and support Workday enhancements.

Skills

HR operations

Data management

Advanced Excel

Polish language

English communication

Education

Bachelor’s degree in HR, Business Admin or related

Tools

Workday

ServiceNow

SAP

Job description

This role exists to ensure operational excellence across the employee lifecycle by delivering accurate, efficient, and people-focused HR administration. As a People Operations Specialist, you will play a key role in creating seamless experience for employees and managers, supporting everything from onboarding and internal moves to exits and organizational changes. Working closely with HR teams, stakeholders, and market partners, you will help maintain high-quality employee data, drive process excellence, and support the smooth operation of Workday-based HR services.

You’ll be part of a team that believes in doing work that matters — for people and the planet. Because here, we don’t just hire for jobs. We invite you to be part of something bigger.

KEY RESPONSIBILITIES

• Deliver end-to-end support across the employee lifecycle, including onboarding, internal moves, promotions, transfers, and employee departures
• Maintain accurate employee records in Workday and ensure HR data is updated, compliant, and aligned with business requirements
• Manage employee and manager inquiries through ServiceNow and other HR support channels, providing timely and customer-focused solutions
• Support payroll, compensation, and benefits processes by ensuring employee information is accurate and processed on time
• Execute and validate mass employee data changes, maintaining high levels of accuracy and compliance with internal controls
• Partner with HR teams, People Partners, and market stakeholders to coordinate employee changes and deliver seamless employee experience
• Identify, investigate, and resolve data quality or system issues while driving continuous improvements across HR processes
• Contribute to operational excellence by maintaining process documentation, supporting system enhancements, and helping optimize Workday operation

REQUIRED QUALIFICATIONS

• Experience in HR Operations, HR Shared Services, Employee Administration, HR Advisory, or a similar people-focused environment
• Hands-on experience working with HR systems such as Workday, ServiceNow, SAP, or equivalent platforms
• Understanding of employee lifecycle processes and HR data management
• Advanced Excel skills, including data analysis, reconciliation, pivot tables, and lookups
• Fluent Polish, and professional proficiency in English language (B2+) and strong communication, stakeholder management, and problem-solving skills

PREFERRED QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience supporting HR transformation, data migration, mergers and acquisitions, or large-scale organizational change initiatives
• Knowledge of any additional European language would be an advantage.

ADDITIONAL INFORMATION

• Hybrid work and flexibility
• Opportunities for the development and improvement of qualifications
• Sharing the cost of professional training & courses
• Benefits: life insurance, private medical care, pension fund, sharing the cost of sports activities, Benefits System – Cafeteria and many others
• Extra days off to take care of yourself and others
• Unilever store - Our products at attractive prices

Unilever is an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.