Pensions Administrator Entry

Aon plc; Kraków; Hybrid; PLN 60,000 - 90,000; Full time

Job summary

Aon Kraków is seeking a pensions administrator to join our hybrid team, offering the flexibility to work both remotely and from our modern office. You will support Ireland clients and contribute to smooth pension administration by following defined procedures and timelines.

The role emphasizes process improvement, collaboration with Ireland Client Team and IT Support, and a strong focus on accuracy, deadlines, and client service excellence.

Qualifications

• Proficiency in English (B2) and strong communication.
• Strong analytical and numeric skills with large financial data.
• Self-motivation and ability to prioritize tasks under deadlines.
• Ability to deal with stress and maintain accuracy.
• Proven ability to manage multiple tasks with high quality and detail.
• Ability to take ownership and lead complex operational tasks.
• Spotless record and strong work ethos.

Responsibilities

• Administration of Pension Schemes for various Ireland clients.
• Involvement in process improvement and stabilization projects.
• Co-operation with the Ireland Client Team and IT Support Team.
• Provide day-to-day administration and support per procedures.
• Quality control, risks, escalations, and audit handling.
• Propose and initiate improvement changes and solutions.

Skills

English B2

Analytical skills

Numeric skills

Self motivation

Prioritization

Time management

Stress management

Communication

Multitasking

Ownership & leadership

Attention to detail

Work ethos

Job description

Ready to build your career in pensions administration? Looking for a role where you can truly make an impact while growing your skills? Join our Kraków-based team in a hybrid role, offering the flexibility to work both virtually and from our modern office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like

• Administration of Pension Schemes for various Ireland clients.
• Involvement in process improvement and stabilization projects.
• Co-operation with the Ireland Client Team and IT Support Team
• Provision of day-to-day administration and support on all work activities and processes related to servicing clients’ requests according to agreed procedures
• Quality control, risks, and escalations, dealing with audit results
• Propose and initiate improvement changes and solutions

How This Opportunity Is Different

At Aon, this role goes beyond standard administration—you’ll be a key player in shaping processes, driving improvements, and supporting international clients alongside experienced teams in Ireland. You’ll collaborate closely with knowledgeable colleagues while also having the opportunity to take ownership of complex tasks, contribute to team management, and support the development of others. With strong onboarding, continuous learning opportunities, and a culture built on trust, feedback, and collaboration, you’ll be supported every step of the way to grow both professionally and personally.

Skills And Experience That Will Lead To Success

• Fully proficient English – B2
• Strong analytical and numeric skills – required when dealing with large volume of financial data (e.g. inconsistency detection)
• Self motivation, ability to prioritize tasks and work under time pressure to meet tight deadlines
• Ability to deal with stress
• Communication skills
• Proven ability to manage multiple tasks at a time with high quality and paying strict attention to details
• Ability to take ownership and leadership of complex operational tasks & issues and resolving them successfully, working towards short SLAs
• Spotless record and strong work ethos