Payroll Team Lead – Hybrid, Global Client Delivery

TMF Group; Katowice; Hybrid; PLN 120,000 - 160,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Multikafeteria program co-financing

Language platform access (12 languages

Mental health platform access

Christmas gifts

Co-financing of holidays

Charity projects

Job summary

TMF Group in Katowice is seeking a Payroll Team Leader to manage a team of payroll professionals and ensure accurate, timely delivery of services for a defined portfolio of clients. The role blends operational oversight with people leadership.

You will lead day-to-day payroll operations, drive process improvements, and ensure compliance with internal controls and local regulations. Flexi-time and a hybrid/remote working setup are available, with occasional in-person collaboration.

Qualifications

• 5+ years of payroll experience, including multi-client or BPO environments.
• Degree in Accounting, Business, HR, or related field.
• Fluency in English and German.
• Advanced knowledge of payroll processes and local German legislation (LOGA preferred).
• Proficiency in payroll systems and Microsoft Excel.

Responsibilities

• Lead and manage a team of payroll professionals, ensuring accurate and timely payroll delivery in line with SLAs and client expectations.
• Allocate work, oversee daily operations, and monitor team performance to ensure productivity, quality, and compliance with internal controls and local regulations.
• Act as the primary escalation point for complex payroll or client issues; collaborate with internal teams and external stakeholders to resolve matters effectively.
• Conduct regular quality reviews, provide feedback, and ensure adherence to SOPs and audit requirements.
• Coach, mentor, and develop team members through regular 1:1s and performance reviews.
• Participate in client meetings, manage service escalations, and ensure alignment with client expectations.
• Drive process improvement initiatives, including standardization, automation, and implementation of best practices across the team.
• Ensure compliance with local legislation and internal control frameworks; support audits and implement corrective actions as needed.
• Collaborate with cross-functional teams to support onboarding, system upgrades, and transitions.
• Provide input into resource planning, workload balancing, and team structure optimization.

Skills

Fluent English and German

Strong communication

Stakeholder management

Education

Degree in Accounting, Business, HR, or related field

Tools

LOGA

Job description

TMF Group in Katowice is seeking a Payroll Team Leader to manage a team of payroll professionals and ensure accurate, timely delivery of services for a defined portfolio of clients. The role blends operational oversight with people leadership.

You will lead day-to-day payroll operations, drive process improvements, and ensure compliance with internal controls and local regulations. Flexi-time and a hybrid/remote working setup are available, with occasional in-person collaboration.