Order-to-Cash Specialist (EN/FR) - Hybrid Warsaw

Brown-Forman; Warszawa; Hybrid; PLN 110,000 - 170,000; Full time

Benefits offered by this job

Hybrid work

Office in Warsaw

Job summary

Brown-Forman is seeking a logistics-minded professional to manage orders and ensure smooth order-to-cash processes from Warsaw. You will coordinate with distributors, supply chain teams, and production sites to resolve issues and optimize processes, including EDI via SAP.

The role is hybrid (4 days in the Warsaw office, Fridays remote) on a 12-month fixed-term contract, with a strong emphasis on cross-functional collaboration and process improvements.

Qualifications

• 3+ years in customer service or supply chain management.
• Proficiency in English and French at communicative level.
• Strong interpersonal and communication skills.
• Experience with SAP or other ERP systems.
• Ability to manage multiple tasks and prioritize.
• Analytical and problem-solving abilities.

Responsibilities

• Manage domestic and international orders, ensuring accuracy and timely processing.
• Act as the primary liaison between distributors, supply chain integration, production sites, and other stakeholders.
• Resolve day-to-day supply chain challenges and support logistics and shipping teams.
• Oversee the introduction of new products and manage package or proof changes.
• Ensure error‑free electronic data interchange (EDI) of distributor purchase orders into SAP.
• Prepare proforma invoices and ensure compliance with Letter of Credit requirements.
• Coordinate special customs documents and manage shipment verification activities.
• Analyze order patterns and implement process improvements to enhance efficiency.
• Maintain distributor profiles, including regulatory requirements and master data.

Skills

Customer service

Supply chain management

English

French

Interpersonal skills

Analytical thinking

Tools

SAP

Job description

Brown-Forman is seeking a logistics-minded professional to manage orders and ensure smooth order-to-cash processes from Warsaw. You will coordinate with distributors, supply chain teams, and production sites to resolve issues and optimize processes, including EDI via SAP.

The role is hybrid (4 days in the Warsaw office, Fridays remote) on a 12-month fixed-term contract, with a strong emphasis on cross-functional collaboration and process improvements.