Supply Chain & Customer Service (EN/FR)

Brown-Forman; Warszawa; Hybrid; PLN 60,000 - 90,000; Full time

Job summary

Brown-Forman is seeking a proactive order-to-cash specialist to manage domestic and international orders, ensuring accuracy and timely processing. You will liaise with distributors, production sites, and logistics teams to resolve issues and implement process improvements.

This office/hybrid role is based in Warsaw: four days in the Warsaw office with Fridays remote. You will work with SAP and other ERP systems to streamline EDI PO processing and support LC compliance and shipment verification.

Qualifications

• 3+ years of experience in customer service or supply chain management.
• English and French at a communicative professional level.
• Strong interpersonal and communication skills.
• Proficiency in SAP and other ERP systems.
• Excellent problem-solving and analytical abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Collaborative team player with a focus on continuous improvement.

Responsibilities

• Manage domestic and international orders, ensuring accuracy and timely processing.
• Act as the primary liaison between distributors, supply chain integration, production sites, and other stakeholders.
• Resolve day-to-day supply chain challenges and support logistics and shipping teams.
• Oversee the introduction of new products and manage package or proof changes.
• Ensure error-free electronic data interchange (EDI) of distributor purchase orders into SAP.
• Prepare proforma invoices and ensure compliance with Letter of Credit requirements.
• Coordinate special customs documents and manage shipment verification activities.
• Analyze order patterns and implement process improvements to enhance efficiency.
• Maintain distributor profiles, including regulatory requirements and master data.

Skills

English (professional)

French (professional)

Interpersonal skills

Analytical thinking

Tools

SAP

ERP systems

Job description

Brown-Forman is seeking a proactive order-to-cash specialist to manage domestic and international orders, ensuring accuracy and timely processing. You will liaise with distributors, production sites, and logistics teams to resolve issues and implement process improvements.

This office/hybrid role is based in Warsaw: four days in the Warsaw office with Fridays remote. You will work with SAP and other ERP systems to streamline EDI PO processing and support LC compliance and shipment verification.