Order Handling Specialist

Hitachi; Łódź; On-site; PLN 67,000 - 100,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Fitness programs

Employee capital plans (PPK)

Job summary

Hitachi Energy in Łódź is seeking an Order Handling Specialist to ensure timely and accurate execution of customer orders in a manufacturing setting.

You will create and maintain order registers, coordinate shipments, manage customs tasks, and liaise with sales, logistics, and quality teams to optimize processes. A university degree and English fluency are required, with SAP and MS Office skills considered a plus.

Qualifications

• University degree.
• Experience in sales, logistics, procurement, or order management in a manufacturing environment (preferred).
• Very good command of English for communication in an international setting.
• MS Office proficiency; SAP knowledge is a plus.
• Knowledge of tax and customs regulations (preferred).
• Ability to work under pressure; strong analytical and problem-solving abilities.
• Strong communication and customer-focused mindset.
• Good organizational skills; team-oriented.

Responsibilities

• Create and update the register of orders and quotations, including entering orders into SAP.
• Prepare order confirmations and commercial agreements.
• Maintain ongoing communication with customers throughout the order-handling process.
• Coordinate shipments to customers, including issuing sales invoices and shipping documentation.
• Work with the transport department to arrange cost-optimized logistics solutions.
• Prepare reports and analyses related to processed orders.
• Manage customs-related tasks for export shipments.
• Archive and maintain complete documentation for handled orders.
• Receive customer complaints and forward them to the quality department.
• Support internal process improvements within the order management area.

Skills

English (fluent)

Communication skills

Analytical skills

Problem solving

Organizational skills

Teamwork

Working under pressure

Education

University degree

Tools

MS Office

SAP

Job description

Location:

Lodz, Lodz, Poland

Job Schedule:

Full time

Remote:

No

Job Description:

The Opportunity:

We are currently seeking a Order Handling Specialist to join our Insulating Components Plant in Łódź.
The successful candidate will be responsible for ensuring timely and accurate execution of customer orders. If you are highly organized, goal‑oriented, and enjoy working with people - we encourage you to apply!

How You’ll Make an Impact:

• Creating and updating the register of orders and quotations, including entering orders into SAP


• Preparing order confirmations and commercial agreements


• Maintaining ongoing communication with customers throughout the entire order‑handling process


• Coordinating shipments to customers, including issuing sales invoices and shipping documentation


• Working closely with the transport department to arrange cost‑optimized logistics solutions


• Preparing reports and analyses related to processed orders


• Managing customs‑related tasks for export shipments


• Archiving and maintaining complete documentation for handled orders


• Receiving customer complaints and forwarding them to the quality department


• Supporting internal process improvements within the order management area

Your Background:

• University degree


• Experience in sales, logistics, procurement, or order management in a manufacturing environment (preferred)


• Very good command of English for communication in an international setting


• Proficiency in MS Office; knowledge of SAP is an asset


• Practical knowledge of tax and customs regulations (preferred)


• Ability to work under pressure, strong analytical skills, and good problem‑solving abilities


• Strong communication skills and customer‑focused mindset


• Good organizational skills and ability to work effectively in a team

More about us

At Hitachi Energy, we recognize that our people are at the heart of our success. We are committed to providing a supportive and inclusive workplace, competitive rewards, and opportunities for professional and personal growth. Our benefits package is designed to help employees thrive both at work and in their personal lives.

Our benefits offering for this role generally includes:

• Private medical care and life insurance


• Access to fitness and wellness programs


• Access to benefits platform with discounts and perks


• Employee Capital Plans (PPK)


• Equipment for working from home or allowances for setting up a workplace at home


• Spectacles and contact lenses allowance


• Company events and team‑building activities


• Psychological support program


• Free parking available

You will receive more specific information during the recruitment process.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi’s Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.