Application Manager – Global E-Invoicing (maternity cover 1yr)

Hitachi Energy; Kraków; On-site; PLN 180,000 - 260,000; Full time

Job summary

Hitachi Energy in Kraków is looking for an Application Manager – Global E-Invoicing to lead end-to-end management, governance, and digital transformation of our global e-Invoicing landscape. The role ensures stable operations and drives onboarding expansion, automation, and regulatory compliance across regions.

You will own the lifecycle, ensure compliant operations across countries, manage incidents and changes per ITIL, and collaborate with Tax, Finance, SAP CoE, and strategic providers to

Qualifications

• Bachelor's degree in CS/IS/BT or equivalent experience.
• Experience in Application Management, IT Service Management or enterprise support.
• Strong understanding of SAP Finance processes (AP, AR, R2R).
• Experience with e-Invoicing, EDI, Peppol, and B2B integrations.
• Experience with incident, problem, change, release, and configuration management.
• S/4HANA experience and ITIL certification are a plus.

Responsibilities

• Own the application lifecycle, strategy, roadmap, and operational support for Global e-Invoicing solutions.
• Ensure stable and compliant operation of outbound and inbound e-Invoicing processes across multiple countries.
• Lead supplier and vendor management activities, including service reviews, escalations, SLA monitoring, and contract governance.
• Support and coordinate global country onboarding projects, including requirements gathering, testing, deployment, hypercare, and transition to support.
• Manage incidents, problems, changes, releases, and service improvements in accordance with ITIL practices.
• Monitor application performance, transaction flows, interfaces, and operational KPIs.
• Ensure compliance with cybersecurity, audit, internal controls (ICOFR), and regulatory requirements.
• Manage application budgets, forecasts, and vendor-related costs.
• Support the evolution of the global e-Invoicing strategy, including new regulatory mandates, digital tax initiatives, and future platform enhancements.

Skills

Application management

IT service management

Enterprise application support

SAP Finance

e-Invoicing

EDI / Peppol

Incident management

Change management

S/4HANA experience

ITIL certification

Education

Bachelor's degree in Computer Science

Information Systems

Business Technology

Equivalent experience

Job description

The Application Manager – Global E-Invoicing is responsible for the end-to-end management, governance, continuous improvement, and strategic evolution of Hitachi Energy's global e-Invoicing landscape. The role ensures stable operations of existing e-Invoicing services while driving the next phase of digital transformation, regulatory compliance, monitoring, onboarding expansion, and automation initiatives across all regions. The role acts as the primary interface between business stakeholders, Tax, Finance, SAP CoE, Integration teams, and strategic providers such as Pagero and GoSocket.

How you will make an impact

• Own the application lifecycle, strategy, roadmap, and operational support for Global e-Invoicing solutions.
• Ensure stable and compliant operation of outbound and inbound e-Invoicing processes across multiple countries.
• Lead supplier and vendor management activities, including service reviews, escalations, SLA monitoring, and contract governance.
• Support and coordinate global country onboarding projects, including requirements gathering, testing, deployment, hypercare, and transition to support.
• Manage incidents, problems, changes, releases, and service improvements in accordance with ITIL practices.
• Monitor application performance, transaction flows, interfaces, and operational KPIs.
• Ensure compliance with cybersecurity, audit, internal controls (ICOFR), and regulatory requirements.
• Manage application budgets, forecasts, and vendor-related costs.
• Support the evolution of the global e-Invoicing strategy, including new regulatory mandates, digital tax initiatives, and future platform enhancements.

Your Background

• Bachelor's degree in Computer Science, Information Systems, Business Technology, or equivalent experience.
• Proven experience in Application Management, IT Service Management, or Enterprise Application Support.
• Strong understanding of SAP Finance processes (Accounts Payable, Accounts Receivable, Record-to-Report).
• Experience with e-Invoicing, EDI, Peppol, B2B integrations, or digital document exchange platforms.
• Experience with incident, problem, change, release, and configuration management.
• Preferred, S 4HANA experience, ITIL certification, global e-invoicing

More about us

We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.

We can provide more information during the recruitment process.

We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully.

*Applicable only for Poland location align with local law regulations

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.