Order Analyst

Akamai Technologies, Inc.; Kraków; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

FlexBase program

Work from home or office flexibility

Job summary

Akamai Technologies, Inc. is seeking an Order Analyst to be the go-to specialist for all ordering topics within Order Management.

You will review paperwork to ensure accuracy and compliance while collaborating with Sales, Legal, Deal Desk, Product Managers, Billing, and other internal teams. You will help determine optimal contract structures, gather requirements, and secure approvals for both standard and non-standard deals, staying current with Akamai's pricing and product portfolio.

Qualifications

• Experience with order management and contracting processes.
• Strong attention to detail and accuracy in paperwork.
• Proficient written and verbal English communication.

Responsibilities

• Cooperating daily with sales teams to determine optimal contract structures and assist with existing customer renewals
• Gathering feedback from sales to efficiently convert client requirements into valid, compliant orders and contracts
• Collaborating with internal cross-functional teams to review and secure approvals for both standard and non-standard deals
• Monitoring and auditing in-process sales orders to guarantee completeness, accuracy, and adherence to internal policies
• Acting as a SME on selling policies and deal terms, while proactively identifying opportunities to streamline the order process.
• Staying up to date with Akamai's product portfolio, pricing, and features to advise sales teams on order-related issues.

Skills

Attention to detail

Written English

Analytical skills

Cross-functional collaboration

Salesforce familiarity

Siebel familiarity

Tools

Salesforce

Siebel

Job description

Job Description

Would you love to deliver huge value to our customers?

Are you looking to explore different facets of finance in a fast-paced learning environment?

Join our Order Management

We partner with Sales and various internal stakeholders (Legal, Deal Desk, Product Managers, Billing etc.) to fulfil the requirements of creating a complete and compliant Akamai order.

We advise on and review all required approvals, existing customer details, contractual product information, pricing, general contract structure and opportunity details to enable us to build and provide Sales Representatives with approved paperwork.

Help us achieve our goals

As an Order Analyst, you will be a go-to person for sales for all ordering related topics, especially creation of the paperwork. Every document that our customers will sign, will go through your review to ensure its accuracy and compliance.

As An Order Analyst, You Will Be Responsible For

• Cooperating daily with sales teams to determine optimal contract structures and assist with existing customer renewals
• Gathering feedback from sales to efficiently convert client requirements into valid, compliant orders and contracts
• Collaborating with internal cross-functional teams to review and secure approvals for both standard and non-standard deals
• Monitoring and auditing in-process sales orders to guarantee completeness, accuracy, and adherence to internal policies
• Acting as a SME on selling policies and deal terms, while proactively identifying opportunities to streamline the order process.
• Staying up to date with Akamai's product portfolio, pricing, and features to advise sales teams on order-related issues.

Do What You Love

To be successful in this role you will:

• Have exceptional attention to detail and a commitment to delivering high quality work every time
• Have enthusiasm for Quote-to-Cash and Order Management world and understanding processes end-to-end
• Present excellent written and verbal communication skills in English
• Demonstrate advanced analytical skills to solve complex problems independently, take initiative, and maintain a curious, continuous-learning mindset
• Manage multiple priorities effectively in a dynamic, evolving environment while collaborating seamlessly with diverse, cross-cultural global teams
• Combine relevant educational or equivalent professional experience with familiarity in Salesforce and Siebel

About Us

At Akamai, we make life better for billions of people, trillions of times a day.

Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our Focus Is Simple

Cloud and Edge: Running apps closer to users for instant performance.

Security: Neutralizing threats before they ever reach your data.

Content Delivery: Scaling the world's biggest moments without a glitch.

AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai

We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!