OpsTech Product Architect - Platform Reliability

HEINEKEN Global Shared Services; Kraków; On-site; PLN 257,289 - 343,052; Full time

Job summary

HEINEKEN Global Shared Services is seeking a Senior Technology Specialist - Product Architect in Kraków, Poland. This role involves owning the architecture and technical direction of the OpsTech platform.

The successful candidate will ensure that the platform aligns with business strategy and is secure, scalable, and resilient. Strong knowledge in operations and reliability practices, as well as excellent communication skills, are essential to influence stakeholders.

Qualifications

• Extensive experience in platform architecture within enterprise environments.
• Strong knowledge of monitoring, incident management, and automation.
• Ability to define architectural direction across multiple domains.

Responsibilities

• Own the end-to-end architecture and technical direction of the OpsTech product.
• Define the architecture roadmap for the Observability Platform.
• Guide teams on solution design and technical quality.

Skills

Platform architecture

Incident management

Automation

SRE tooling

Observability practices

Education

Bachelor’s or Master’s degree in IT, Computer Science, Engineering

Tools

New Relic

PagerDuty

SAP-focused tooling (e.g. Solution Manager)

Job description

HEINEKEN Global Shared Services is seeking a Senior Technology Specialist - Product Architect in Kraków, Poland. This role involves owning the architecture and technical direction of the OpsTech platform.

The successful candidate will ensure that the platform aligns with business strategy and is secure, scalable, and resilient. Strong knowledge in operations and reliability practices, as well as excellent communication skills, are essential to influence stakeholders.