Operations Manager

Trading 212; Polska; On-site; PLN 150,000 - 230,000; Full time

Benefits offered by this job

Generous remuneration package

Job summary

Trading 212 is seeking an Operations Manager to build the operational backbone of recruiting, making the Talent function scalable, measurable, and well-run. You will report to the Head of Operations, Talent, as the second in the function, managing systems, processes and reporting in a dynamic environment.

The role suits an early-career professional who can define missing pieces and turn ambiguity into practical solutions; prior Talent Ops experience is not required as the context can be learned.

Qualifications

• Strong academic foundation in a quantitative discipline.
• Excellent structured thinking and analytical ability.
• Advanced Excel or Google Sheets skills.
• Evidence of independently owning projects from problem definition through implementation.
• Ability to operate effectively with limited direction.
• Strong attention to detail with a wider objective in mind.
• Confident communicating with senior stakeholders.
• Bias towards action and interest in systems, automation and data.
• Background in SQL, Python or workflow automation is a plus.

Responsibilities

• Own ATS, recruiting tools, and wider recruiting infrastructure.
• Map workflows, identify gaps, and build effective processes.
• Identify repetitive work and implement scalable solutions.
• Build dashboards and reporting on funnel performance, hiring velocity, bottlenecks, and recruiter performance.
• Ensure recruiting data is accurate, structured, and usable for decision-making.
• Help design and operationalize scalable hiring initiatives.
• Ensure the candidate journey is consistent, efficient, and high quality.
• Collaborate with Talent, hiring managers, People, and other functions.
• Proactively identify what is broken and what should be built next.

Skills

Advanced Excel

Structured thinking

Independent problem solving

Education

Quantitative discipline degree

Tools

SQL

Python

Workflow automation

Job description

Our mission is to enable everyone to build wealth

We reinvent how trading and investing work by creating exceptional products people love. Fostering a culture of excellence and high velocity is the key to our success. Тoday, we serve over 6 million clients, with more than €38 billion in assets under management — a testament to the scale and trust we’ve built in just a few years.

The role

We are hiring an Operations Manager to build the operational infrastructure behind recruiting and make the Talent function scalable, measurable, and well-run. You will report directly to the Head of Operations, Talent, as the second person in the function, with broad ownership across systems, processes, and reporting. It is suited to an early-career professional who can enter an undefined environment, work out what is missing, and turn ambiguity into practical solutions. Talent or Recruitment Operations experience is not required; the context can be learned.

What You’ll Do

• Help own our ATS, recruiting tools, and wider recruiting infrastructure.
• Map existing workflows, identify gaps, and build more effective processes.
• Identify repetitive or manual work and implement scalable solutions.
• Build dashboards and reporting covering funnel performance, hiring velocity, bottlenecks, and recruiter performance.
• Ensure recruiting data is accurate, structured, and usable for decision-making.
• Help design and operationalize scalable hiring initiatives.
• Ensure the operational candidate journey is consistent, efficient, and high quality.
• Work across Talent, hiring managers, People, and other functions to ensure processes work in practice.
• Proactively identify what is broken, what can be improved and what should be built next.

The person will manage several workstreams simultaneously and will be expected to make sensible prioritization decisions without waiting for every task to be fully defined.

What You Need To Have

• A strong academic foundation in a quantitative discipline.
• Excellent structured thinking and analytical ability.
• Advanced Excel or Google Sheets skills.
• Evidence of independently owning projects from problem definition through implementation.
• The ability to operate effectively with limited direction.
• Strong attention to detail without losing sight of the wider objective.
• Confidence communicating with senior stakeholders.
• A clear bias towards action.
• An interest in systems, processes, automation and data.
• A strong background in SQL, Python or workflow automation is a plus.

What We Offer

• Challenges that will help you grow and realize your potential fast.
• Opportunity to make a significant impact —you will build innovative services used by millions of investors to build wealth.
• Work with smart, spirited, helpful, high-performing colleagues with a common goal.
• An environment where nothing is set in stone.
• Appreciation for your talent and ideas.
• Generous remuneration package

Bring your ambition to Europe’s fastest-growing mobile broker!