Operations Manager

Trading 212; Poland; On-site; PLN 120,000 - 180,000; Full time

Job summary

Trading 212 is seeking an Operations Manager to build the operational infrastructure behind recruiting. You will be the second hire in the Talent function, reporting to the Head of Operations, Talent, and influencing activities across systems, processes, and reporting.

This is a hands-on, early-career role that thrives in ambiguity and cross-functional collaboration. Ideal candidates bring a quantitative mindset, strong analytics, and a passion for automation.

Qualifications

• Strong academic foundation in a quantitative discipline.
• Excellent structured thinking and analytical ability.
• Advanced Excel or Google Sheets skills.
• Evidence of independently owning projects from problem definition through implementation.
• Ability to operate effectively with limited direction.
• Strong attention to detail without losing sight of the wider objective.
• Confidence communicating with senior stakeholders.
• A clear bias towards action.
• An interest in systems, processes, automation and data.
• A strong background in SQL, Python or workflow automation is a plus.

Responsibilities

• Help own our ATS, recruiting tools, and wider recruiting infrastructure.
• Map existing workflows, identify gaps, and build more effective processes.
• Identify repetitive or manual work and implement scalable solutions.
• Build dashboards and reporting covering funnel performance, hiring velocity, bottlenecks, and recruiter performance.
• Ensure recruiting data is accurate, structured, and usable for decision-making.
• Help design and operationalize scalable hiring initiatives.
• Ensure the operational candidate journey is consistent, efficient, and high quality.
• Work across Talent, hiring managers, People, and other functions to ensure processes work in practice.
• Proactively identify what is broken, what can be improved and what should be built next.

Skills

Quantitative mindset

Structured thinking

Analytical ability

Advanced Excel/Sheets

Independent project ownership

Stakeholder communication

Attention to detail

Bias towards action

Systems & automation interest

SQL/Python/workflow automation

Education

Quantitative discipline degree

Tools

SQL

Python

Workflow automation

Job description

Our mission is to enable everyone to build wealth We reinvent how trading and investing work by creating exceptional products people love. Fostering a culture of excellence and high velocity is the key to our success. Today, we serve over 6 million clients, with more than €38 billion in assets under management — a testament to the scale and trust we’ve built in just a few years.

The role

We are hiring an Operations Manager to build the operational infrastructure behind recruiting and make the Talent function scalable, measurable, and well-run. You will report directly to the Head of Operations, Talent, as the second person in the function, with broad ownership across systems, processes, and reporting. This is not a traditional recruiting coordinator position — it is suited to an early-career professional who can enter an undefined environment, work out what is missing, and turn ambiguity into practical solutions. Talent or Recruitment Operations experience is not required; the context can be learned.

What You’ll Do

• Help own our ATS, recruiting tools, and wider recruiting infrastructure.
• Map existing workflows, identify gaps, and build more effective processes.
• Identify repetitive or manual work and implement scalable solutions.
• Build dashboards and reporting covering funnel performance, hiring velocity, bottlenecks, and recruiter performance.
• Ensure recruiting data is accurate, structured, and usable for decision-making.
• Help design and operationalize scalable hiring initiatives.
• Ensure the operational candidate journey is consistent, efficient, and high quality.
• Work across Talent, hiring managers, People, and other functions to ensure processes work in practice.
• Proactively identify what is broken, what can be improved and what should be built next.

What You Need To Have

• A strong academic foundation in a quantitative discipline.
• Excellent structured thinking and analytical ability.
• Advanced Excel or Google Sheets skills.
• Evidence of independently owning projects from problem definition through implementation.
• The ability to operate effectively with limited direction.
• Strong attention to detail without losing sight of the wider objective.
• Confidence communicating with senior stakeholders.
• A clear bias towards action.
• An interest in systems, processes, automation and data.
• A strong background in SQL, Python or workflow automation is a plus.

What We Offer

• Challenges that will help you grow and realize your potential fast.
• Opportunity to make a significant impact —you will build innovative services used by millions of investors to build wealth.
• Work with smart, spirited, helpful, high-performing colleagues with a common goal.
• An environment where nothing is set in stone.
• Appreciation for your talent and ideas.
• Generous remuneration package

Bring your ambition to Europe’s fastest-growing mobile broker!