Operations Flow Manager — Warehouse Optimization & Data-Driven Leadership

Westwing; Robakowo; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Discounts

Wellbeing support

Team events

Lunch subsidies

Job summary

Westwing in Robakowo, Poland, is hiring an Operations Flow Manager to optimise daily inbound and outbound flows in our Polish e-commerce warehouse. You will own end-to-end flow strategy, dock scheduling, staging, and resource allocation to support business priorities and ensure fast, reliable delivery for customers.

You will lead teams, plan staffing and shifts, monitor KPIs such as throughput and dock utilisation, collaborate with inbound, outbound, inventory, transport and customer service,

Qualifications

• 3+ years of experience in logistics, inbound/outbound flow, or warehouse operations.
• Strong analytical mindset with ability to translate data into flow improvements.
• Hands-on leadership in a dynamic environment.
• Proficiency with WMS systems and logistics software.
• Fluent Polish and English; other European languages a plus.
• Knowledge of EU transport regulations and handling bulky furniture is desirable.

Responsibilities

• Drive operational excellence by managing and optimising daily inbound and outbound flows.
• Own end-to-end flow strategy including dock scheduling, staging, and resource allocation.
• Analyse performance data, track KPIs (throughput, dwell time, dock utilisation), and implement actions.
• Collaborate cross-functionally with inbound, outbound, inventory, transport, and customer service teams.
• Support planning for launches, promotions and seasonal peaks.
• Lead and train teams; plan staffing and shifts to meet flow needs.
• Ensure safety and compliance across all goods movement processes.

Skills

Analytical mindset

Leadership

Coordination

Problem-solving

Data-driven decisions

Polish language

English (B2)

EU transport regulations

Tools

WMS systems

Job description

Westwing in Robakowo, Poland, is hiring an Operations Flow Manager to optimise daily inbound and outbound flows in our Polish e-commerce warehouse. You will own end-to-end flow strategy, dock scheduling, staging, and resource allocation to support business priorities and ensure fast, reliable delivery for customers.

You will lead teams, plan staffing and shifts, monitor KPIs such as throughput and dock utilisation, collaborate with inbound, outbound, inventory, transport and customer service,