Operational Excellence Specialist (m/f/d)

Amer Sports; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Employee discounts

Global collaboration

Global network access

Job summary

Amer Sports Kraków is seeking an Operational Excellence Specialist to support daily transportation operations across our global network. You will help keep processes on track, resolve issues, and turn recurring challenges into smarter, more efficient ways of working.

Join a multicultural, fast-paced team and collaborate with Customer Service, DCs, and carriers across countries. The role emphasizes data-driven improvements and a proactive, hands-on approach with familiarity in SAP/WMS/TMS as a

Qualifications

• Around 3 years of experience in logistics or transportation operations.
• Fluent in English; additional languages are a plus.
• Structured and analytical approach with attention to detail.

Responsibilities

• Support local Transportation Managers in daily execution of transportation operations.
• Resolve operational issues such as delays, carrier issues and warehouse incidents.
• Act as first point of support for operational challenges and coordinate with stakeholders to find solutions.
• Manage and follow up on operational tickets with timely responses and resolutions.
• Identify recurring or complex issues, investigate root causes and scale topics cross-region.

Skills

Logistics operations experience

Analytical mindset

Stakeholder communication

Fluent English

Tools

SAP

WMS/TMS

Claims tools

Job description

Hybrid, Kraków

When transportation runs smoothly, everything moves better. As an Operational Excellence Specialist, you’ll help keep our daily operations on track while turning recurring challenges into smarter, more efficient ways of working across our global transportation network.

What you will be doing

• Support local Transportation Managers in the daily execution of transportation operations
• Resolve operational issues such as delays, exceptions, carrier issues and warehouse incidents
• Act as a first point of support for operational challenges and coordinate with the right stakeholders to find solutions
• Manage and follow up on operational tickets, ensuring timely responses and effective resolution
• Identify recurring or complex issues, investigate root causes and scale systemic or cross‑regional topics when needed
• Ensure compliance with global standards, processes and execution rules, and identify process gaps or deviations
• Work with Customer Service, DCs, Supply Chain, carriers and other stakeholders across different countries
• Support continuous improvement initiatives, new processes and tools, and help improve transportation operations through data and operational insights
• Ensure accurate use of operational tools and data, including claims and transportation-related systems

What you need to succeed

• Around 3 years of professional experience, preferably in logistics, transportation or a related operational environment
• Basic understanding of logistics and transportation processes
• A structured and analytical approach, with strong attention to detail
• Solution-oriented and hands‑on, with the ability to identify root causes and follow issues through to resolution
• A genuine continuous improvement mindset and interest in making processes more efficient
• Proactive communicator and confident working with different stakeholders and teams
• Comfortable working with operational tools and data; experience with SAP, WMS/TMS or claims tools is a plus
• Fluent in English; additional languages are a plus
• Team player who enjoys working in a multicultural and fast-paced environment

What’s in it for you

At Amer Sports, you’ll be part of a global community of people who care about what they do and how they do it. Across our teams and brands, we are driven by ambition, collaboration, and a shared purpose of elevating the world through sport.

• Employee product benefits: Enjoy access to employee discounts on quality products from our iconic brands.
• Global collaboration: Work with diverse, international teams and collaborate across brands, functions, and markets, learning from different perspectives along the way.
• Access to a global network of leading brands: Work within a global collective of iconic sports and outdoor brands, gaining exposure to different businesses, perspectives, and opportunities across Amer Sports.
• We’re in the game together: Join a culture built on trust, support, and shared responsibility, where progress is achieved together and success is celebrated as a team.
• Purpose‑driven environment: Be part of work that supports healthier, more active lives through our iconic sports and outdoor brands.
• Small teams, real impact: Contribute in small, trusted teams within a global company, where your ideas matter and your work can create real impact.
• Excellence in how we work: Join an environment where quality, innovation, and continuous improvement matter, and where people are encouraged to raise the bar in how work is done.
• Ambitious career development: Develop your skills through meaningful work, new challenges, and collaboration with experienced colleagues.
• Modern technologies and ways of working: Be part of teams that work with modern technologies and continuously evolve how we build, operate, and improve our digital solutions.

What to expect from the recruitment process

• CV screening: Every CV is reviewed by a human.
• Phone screening: A conversation with Amer Sports’ HR manager to discuss the role, our organization, and your expectations.
• Interviews: 2 rounds, including interviews with the hiring manager and prospective team.
• Case studies or assessments: Your role may require practical tests, such as presentations or case studies.
• Feedback and decision: We aim to provide feedback throughout the process.

If you have any questions or need clarification at any stage of the application process or during your journey with us, please don't hesitate to reach out to [e-mail] (HR).