Operating Model Transformation Lead

Aon; Kraków; Hybrid; PLN 180,000 - 240,000; Full time

Job summary

Aon is seeking a Kraków-based Program Manager to lead a business-led transformation and design a Target Operating Model across the organization. Hybrid work with the option to work virtually or from the Kraków office under our smart working policy.

You will engage Internal Consulting, global business leaders, and senior partners to connect strategy with execution, deliver governance, and drive measurable business outcomes through multi-year initiatives.

Qualifications

• Experience in business transformation, program management, or management consulting.
• Strong business insight with the ability to connect strategy to operational and organizational build.
• Proven ability to manage complex, multi-workstream programs and achieve quantifiable business results.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving capabilities, supported by data-driven decision-making.

Responsibilities

• Lead a business-led transformation program committed to building and implementing Aon's Target Operating Model.
• Collaborate with Internal Consulting and senior leaders to connect strategy with execution.
• Design and run governance frameworks (steering committees, decision forums, portfolio reviews).
• Build and manage an integrated transformation roadmap across processes, organization, governance, technology, and data.
• Partner with business leaders to define and evolve the Target Operating Model, including roles and transition plans.
• Identify and manage risks, dependencies, and regulatory/compliance considerations.
• Prepare executive presentations, dashboards, and decision materials for leadership.
• Support adoption of the Target Operating Model through pilots and phased rollouts.

Skills

Business transformation

Program management

Management consulting

Stakeholder management

Communication skills

Data-driven decision making

Job description

Aon is seeking a Kraków-based Program Manager to lead a business-led transformation and design a Target Operating Model across the organization. Hybrid work with the option to work virtually or from the Kraków office under our smart working policy.

You will engage Internal Consulting, global business leaders, and senior partners to connect strategy with execution, deliver governance, and drive measurable business outcomes through multi-year initiatives.