Onsite Tech Support Engineer - Energy Storage (Warsaw)

remotepeople; Województwo mazowieckie; On-site; PLN 152,000 - 182,000; Full time

Benefits offered by this job

Company car or rental with all travel,

Job summary

Remote People is hiring a Technical Support Engineer in the Warsaw area to be the first technical contact for European installers, distributors and end users of residential and commercial energy storage and inverter products. You will also serve as the main liaison with the HQ team and travel occasionally for on-site support.

Based onsite near Warsaw, the role reports to the Country Head and includes training to expand product and market knowledge, with a company car or rental and expenses

Qualifications

• Degree or background in Electrical Engineering, Renewable Energy, Electronics or related field.
• Chinese language skills and familiarity with Chinese business culture.
• Experience in PV, electronics or energy storage is welcome.
• Solid command of Polish and English for daily communication.

Responsibilities

• Answer technical inquiries from customers via support hotline.
• Provide after-sales support via WhatsApp and email.
• Troubleshoot product issues and guide customers on installation.

Skills

Chinese language

Polish language

English language

Customer focus

Communication skills

Problem solving

Independent work

Team collaboration

Education

Electrical Engineering

Renewable Energy

Electronics

Mechanical Engineering

Job description

Remote People is hiring a Technical Support Engineer in the Warsaw area to be the first technical contact for European installers, distributors and end users of residential and commercial energy storage and inverter products. You will also serve as the main liaison with the HQ team and travel occasionally for on-site support.

Based onsite near Warsaw, the role reports to the Country Head and includes training to expand product and market knowledge, with a company car or rental and expenses