Office IT Support Specialist — Warsaw (Growth & Mentorship)

Medpace; Warszawa; Hybride; PLN 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

On-site mentorship

Career development

WFH flexibility

Résumé du poste

Medpace in Warsaw is seeking an IT Support Specialist for a fully office-based role. You will administer user accounts, troubleshoot hardware and software, and collaborate with an international IT team to resolve tickets quickly.

Join a global CRO environment that values continuous learning, professional development, and on-site mentoring, with a clear path for growth in IT operations.

Qualifications

• Bachelor’s degree in Computer Science or Information Technology.
• Preferably 3+ years' experience in a help desk or IT Support role.
• Experience with Exchange Server Tools, Office 365 and other cloud-based applications is a plus.

Responsabilités

• Administrate user accounts for network, e-mail, and other applications.
• Provide support to end users on Medpace IT equipment and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications
• Identify, research and resolve technical problems of IT equipment and software applications
• Respond to IT tickets, telephone calls, e-mails, and requests for technical support
• Document, track, and monitor problems to ensure timely resolutions.
• Communicate and collaborate with a regional/global IT team members.

Formation

Bachelor’s Degree in Computer Science or Information Technology

Outils

Exchange Server Tools

Office 365

Description du poste

Medpace in Warsaw is seeking an IT Support Specialist for a fully office-based role. You will administer user accounts, troubleshoot hardware and software, and collaborate with an international IT team to resolve tickets quickly.

Join a global CRO environment that values continuous learning, professional development, and on-site mentoring, with a clear path for growth in IT operations.