Multimedia Team Lead: Projects, People & Delivery

Acolad group; Kraków; On-site; PLN 120,000 - 180,000; Full time

Job summary

The Acolad group in Kraków is seeking a Team Lead in the Multimedia department to oversee a team of Multimedia Project Managers and ensure high-quality, on-time delivery of localization and content production projects. The role combines hands-on leadership with people management and requires strong coordination with clients, studios, and vendors.

You will mentor staff, optimize workflows across AI voice over, dubbing, subtitling, and lip-sync processes, and personally manage select projects to

Qualifications

• 5+ years of experience in Multimedia Project Management, Media Localization, Dubbing, Voice Over, Content Production, or similar environments.
• Experience leading, mentoring, coaching, or coordinating project management teams.
• Proven experience managing complex multimedia localization projects from initiation through delivery.
• Understanding of multimedia localization workflows and production processes.
• Experience working with subtitlers, voice talents, AI dubbing experts, external studios, localization vendors, and global stakeholders.
• Strong customer-focus and stakeholder management capabilities.
• Strong analytical and problem-solving skills.
• Excellent communication skills.
• Fluent English, both written and spoken.

Responsibilities

• Provide day-to-day leadership, coaching, mentoring, and support to a team of Multimedia Project Managers.
• Monitor team capacity, workload distribution, and resource utilization to ensure operational efficiency.
• Support team development through training, performance feedback, and knowledge sharing.
• Foster a collaborative, customer-focused, and solution-oriented team culture.
• Act as the first point of escalation for project, customer, and operational issues.
• Oversee the successful execution of multimedia projects across dubbing, voice-over, AI voice, subtitling, lip-sync, lip manipulation, audio description, and content localization workflows.
• Support project managers in handling complex projects, customer requirements and escalations.
• Personally manage some of the multimedia projects.
• Ensure projects are delivered on time, within budget, and in accordance with quality standards and customer expectations.
• Proactively manage project risks and implement mitigation strategies.
• Ensure compliance with operational processes, service-level agreements, and quality standards.
• Build strong relationships with clients, studios, vendors, voice talents, and internal stakeholders.
• Partner with Account Manager and Program Manager to improve customer experience and develop scalable service solutions.
• Participate in client calls, business reviews, and operational meetings as a subject matter expert.

Skills

Multimedia project management

Leadership

Mentoring

Resource planning

Client communication

Stakeholder management

English fluency

Analytical thinking

Communication skills

Job description

The Acolad group in Kraków is seeking a Team Lead in the Multimedia department to oversee a team of Multimedia Project Managers and ensure high-quality, on-time delivery of localization and content production projects. The role combines hands-on leadership with people management and requires strong coordination with clients, studios, and vendors.

You will mentor staff, optimize workflows across AI voice over, dubbing, subtitling, and lip-sync processes, and personally manage select projects to