Multilingual Cloud TPM - Enterprise AWS Support

Amazon Web Services (AWS); Warszawa; On-site; PLN 184,000 - 221,000; Full time

Benefits offered by this job

Sign-on payment

Restricted stock units

Job summary

AWS EMEA SARL (Poland Branch) is seeking a Technical Account Manager to advise Enterprise Support customers on AWS usage and architecture. You will craft strategies to drive adoption of services like EC2, S3, DynamoDB, RDS, Lambda, and more.

You will partner with Solutions Architects, Professional Services, and Sales to guide incidents, planning, and workload migrations, while emphasizing customer obsession and value realization.

Qualifications

• Experience in a similar role such as Technical Account Manager, Consultant, or Solutions Architect.
• Ability to troubleshoot across Compute, Storage, Networking, Databases, DevOps, Security.
• Internal or external customer-facing experience with ability to articulate to varied audiences.
• Ability to juggle tasks and projects in a fast-paced environment.

Responsibilities

• Build solutions, provide technical guidance, and advocate for the customer.
• Keep AWS environments operationally healthy while reducing cost and complexity.
• Develop trusted relationships with customers and understand their business needs.

Skills

Cloud support

Customer-facing

Communication

Scripting (Python/Java)

Tools

Docker

Kubernetes

CI/CD

Job description

AWS EMEA SARL (Poland Branch) is seeking a Technical Account Manager to advise Enterprise Support customers on AWS usage and architecture. You will craft strategies to drive adoption of services like EC2, S3, DynamoDB, RDS, Lambda, and more.

You will partner with Solutions Architects, Professional Services, and Sales to guide incidents, planning, and workload migrations, while emphasizing customer obsession and value realization.