Middle HR Specialist

SoftServe; Wrocław; On-site; PLN 50,000 - 80,000; Full time

Job summary

SoftServe in Wrocław is seeking an HR Administrative Specialist to support labor relations, compensation, and benefits, ensuring HR processes align with policy and Polish labor law.

You will prepare employee documentation, respond to inquiries, assist audits, and coordinate lifecycle events, maintaining accurate data and regular HR reports in a multicultural, distributed setup. Strong English and Polish, MS Office proficiency, and a degree in Management or Finance are valued.

Qualifications

• 2 years of experience in an employment agency within HR and personnel administration
• Knowledge of payroll processing and tax-deductible employee costs (PKUP)
• Strong knowledge of Polish labor law regulations
• Knowledge of HR processes and personnel administration
• Proficiency in Microsoft Office
• Ability to ensure compliance with labor law regulations and local requirements
• Confident communication in English and Polish, written and verbal, in a multicultural setup

Responsibilities

• Prepare employee documentation for internal processes and coordinate with stakeholders
• Respond to inquiries related to HR processes, benefits, and payroll
• Assist with internal and external audits and prepare regular and ad hoc HR reports
• Perform process controls, data updates, and data verification activities
• Cooperate with external service providers
• Coordinate employee lifecycle processes including hiring, data changes, promotions, compensation updates, and terminations
• Participate in local and regional HR projects, providing process expertise and operational support

Skills

English language

Polish language

Education

Bachelor’s/Master’s in Management or Finance

Tools

Microsoft Office

Job description

About The Role

In this role you will provide essential administrative support across key HR areas such as labor relations, compensation, and benefits. You will help ensure HR processes run smoothly, align with company policies and labor law, and support employees and managers with accurate, timely HR operations that strengthen the overall workplace experience.

Responsibilities

• Prepare employee documentation for internal processes and coordinate with stakeholders
• Support employees by responding to inquiries related to HR processes, benefits, and payroll
• Assist with internal and external audits, and prepare regular and ad hoc HR reports
• Perform process controls, data updates, and data verification activities
• Cooperate with external service providers
• Coordinate employee lifecycle processes, including hiring, data changes, promotions, compensation updates, and terminations
• Participate in local and regional HR projects, providing process expertise and operational support

Requirements

• Extensive experience (2 years) in an employment agency within HR and personnel administration (required)
• Practical knowledge of payroll processing, including tax-deductible employee costs (PKUP)
• Strong knowledge of Polish labor law regulations
• Knowledge of HR processes and personnel administration
• Proficiency in Microsoft Office
• Ability to ensure compliance with labor law regulations and local legal requirements
• Confident communication skills in English and Polish, both written and verbal, in a multicultural and distributed setup
• Bachelor’s or Master’s degree in Management, Finance, or a related field is considered an advantage

SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.