Medical Information Specialist / Senior Specialist

Zvh; Warszawa; On-site; PLN 122,000 - 150,000; Full time

Benefits offered by this job

Private medical care (Lux Med)

Life Insurance

Multisport card

Bax4U cafeteria cards

PPE program with attractive conditions

language courses and certifications (e

Co-financing holidays and 2 extra days

Birthday day off

Employee Stock Purchase Plan

Bax Flex - hybrid model (3 days from?f

Powiśle Warsaw office

Job summary

Baxter is seeking a Medical Information Specialist to deliver high-quality medical information across Western Europe. You will work with the Medical Director and cross-functional teams to support launches, communications, compliance, and continuous improvement of information services.

Expect to develop product expertise, handle inquiries, and contribute to regulatory and safety processes while collaborating with Regulatory Affairs, Pharmacovigilance, and Quality teams.

Qualifications

• Life Sciences degree or equivalent scientific qualification.
• At least 3 years in the pharmaceutical industry, preferably Medical Information/Medical Affairs.
• Strong scientific writing, verbal communication, and presentation skills.
• Ability to search, critically evaluate, summarize, and communicate medical literature and data.
• Experience delivering medical information services and scientific communications.
• Excellent analytical, problem-solving, organizational, and project management skills.
• Ability to work effectively in cross-functional and international environments.
• Strong customer focus with stakeholder management skills.
• Broad understanding of regulatory and healthcare environment across Europe.
• Fluent English; German or French valued.
• Proficiency in Microsoft Office and medical information databases/systems.
• Experience with Baxter products or related therapeutic areas would be an advantage.

Responsibilities

• Deliver high-quality medical information support to healthcare professionals, customers, and internal stakeholders.
• Maintain and continuously improve medical information processes, databases, standard response documents, FAQs, SOPs, metrics, and reporting.
• Train and support internal and external users of the Medical Information Management System.
• Develop deep product and therapeutic area expertise and effectively search, evaluate, and communicate scientific and clinical information.
• Identify and report Adverse Events and Product Complaints in compliance with company procedures.
• Manage relationships with external service providers supporting out-of-hours medical information services.
• Monitor inquiry trends, customer needs, market developments, and evolving clinical practices, sharing insights with Medical Affairs and cross-functional partners.
• Support business tenders, product launches, and medical information activities at scientific meetings and conferences.
• Collaborate with Regulatory Affairs, Pharmacovigilance, Quality, Operations, R&D, Product Development, and country organizations for alignment.
• Partner with Medical Information and Medical Affairs colleagues on projects, continuous improvement initiatives, training programs, and enquiry management support.
• Contribute to review and approval of promotional and advertising materials to ensure scientific accuracy and compliance.
• Promote awareness and understanding of Medical Information processes across Baxter teams, including Commercial, Quality, and Marketing.

Skills

Medical information

Clinical writing

Regulatory awareness

Cross-functional collaboration

English fluency

Education

Life Sciences degree

Tools

Microsoft Office

Medical information databases

Job description

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride.

About the Role

Join Baxter's Medical Information team and play a critical role in delivering high-quality scientific and medical support across the Western Europe region. As a Medical Information Specialist / Senior Specialist, you will serve as a trusted medical resource for both internal and external stakeholders, ensuring accurate, balanced, and timely responses to medical inquiries while contributing to Baxter's broader Medical Affairs strategy. In this role, you will work closely with the Medical Director and cross-functional teams to support product launches, medical communications, compliance activities, and continuous improvement of medical information services.

Key Responsibilities

• Deliver high-quality, unsolicited medical information support to healthcare professionals, customers, and internal stakeholders, documenting inquiries and responses within the Medical Information Management System.
• Maintain and continuously improve medical information processes, databases, standard response documents, FAQs, SOPs, metrics, and reporting.
• Train and support internal and external users of the Medical Information Management System.
• Develop deep product and therapeutic area expertise and effectively search, evaluate, and communicate scientific and clinical information.
• Identify and report Adverse Events and Product Complaints in compliance with company procedures, including reconciliation activities.
• Manage relationships with external service providers supporting out-of-hours medical information services.
• Monitor inquiry trends, customer needs, market developments, and evolving clinical practices, sharing insights with Medical Affairs and cross-functional partners.
• Support business tenders, product launches, and medical information activities at scientific meetings and conferences.
• Collaborate closely with Regulatory Affairs, Pharmacovigilance, Quality, Operations, R&D, Product Development, and country organizations to ensure alignment and knowledge sharing.
• Partner with Medical Information and Medical Affairs colleagues on projects, continuous improvement initiatives, training programs, and enquiry management support.
• Contribute to the review and approval of promotional and advertising materials to ensure scientific accuracy and compliance.
• Promote awareness and understanding of Medical Information processes across Baxter teams, including Commercial, Quality, and Marketing functions.

What You'll Bring

• Life Sciences degree (or equivalent scientific qualification).
• At least 3 years of experience within the pharmaceutical industry, preferably in Medical Information, Medical Affairs, or Scientific Communications.
• Strong scientific writing, verbal communication, and presentation skills.
• Proven ability to search, critically evaluate, summarize, and communicate medical literature and scientific data.
• Established experience delivering medical information services and demonstrated expertise in scientific communications.
• Excellent analytical, problem-solving, organizational, and project management skills.
• Ability to work effectively in cross-functional and international environments.
• Strong customer focus with excellent telephone communication and stakeholder management skills.
• Broad understanding of the regulatory and healthcare environment across Europe.
• Fluent English; additional languages such as German or French are highly valued.
• Proficiency in Microsoft Office applications and medical information databases/systems.
• Experience with Baxter products or related therapeutic areas would be an advantage.

What we offer

• Fixed-term contract for 3 months and then for an indefinite period.
• Competitive salary, annual bonuses, recognition award program.
• Possibilities for development on a personal and professional level in one of the leading global MedTech companies.
• Package of benefits including Private medical care (Lux Med), Life Insurance, Multisport card.
• Bax4U - cafeteria/lunch cards (300 PLN).
• PPE program with very attractive conditions available for each employee after 3 months.
• Educational support: fully covered language courses (English or other languages according to business needs), financial certifications (ACCA, CIMA).
• Co-financing of holidays and an additional 2 days off from work annually.
• Day off for birthday!
• Employee Stock Purchase Plan.
• Bax Flex - hybrid model (3 days from the office).
• Extraordinary Warsaw office location - Powiśle!

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

The minimum salary for this position is 136 000,00 PLN annually. Your initial pay could be at the minimum or higher based on skills and expertise, experience, and other relevant factors, all of which are subject to change. This position may also be eligible for competitive benefits, discretionary bonuses, and/or long-term incentive.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Since 1931, we have been at the forefront of innovation by bringing smarter, more personalized care to patients around the world. Now, we're more determined than ever to make a lasting impact as we are redefining healthcare delivery across the care journey. Our Mission to Save and Sustain Lives motivates us as we create a culture in which each of us can succeed. This is where you belong.