Manager Business Analysis - CIAM

Philip Morris International; Kraków; Hybrid; PLN 178,000 - 213,000; Full time

Benefits offered by this job

Private medical and dental care

Life insurance

Hybrid work model

Pension plan

Subsidized meals

Training and education programs

Bike and car park

Job summary

Philip Morris International is seeking a Manager of Business Analysis to analyze business domains, outline requirements, and collaborate with Product Owners to deliver a Digital Product across its lifecycle. The role includes crafting high-level technical solutions and working with cross-functional teams to align with business needs.

Key responsibilities span product management, demand and backlog management, and delivery planning, with a strong focus on CIAM design and omnichannel experience.

Qualifications

• University degree or equivalent experience.
• Certificates in Agile at Scale (SAFe) preferred.
• Experience overseeing all elements of the product development lifecycle.
• Knowledge of B2C and omnichannel environments across channels and markets.
• Knowledge of release management, product management and governance.
• Knowledge of IT tools/apps such as Salesforce, Adobe, SAP Hybris, SAP CAR, SAP Retail, Cegid Point of Sales.

Responsibilities

• Product Management - vision and strategy; branding towards customers; focus on customer needs via market research and insights.
• Demand Management - gather requirements, translate to actionable items, manage scope and prioritization.
• Backlog Management - translate strategy into epics and user stories; define acceptance criteria.
• Delivery Management - plan releases, design and execute test cases, coordinate release schedules, ensure rollback readiness and deployment automation, monitor test results.

Skills

SAFe Agile certificates

Cross-functional teamwork

Product lifecycle management

B2C & Omnichannel knowledge

Release management

IT tools: Salesforce

IT tools: Adobe

IT tools: SAP Hybris

IT tools: SAP CAR

IT tools: SAP Retail

IT tools: Cegid POS

Consumer identity / CIAM domain

Education

University degree or equivalent experience

SAFe/ Agile certificates

Tools

Salesforce

Adobe

SAP Hybris

SAP CAR

SAP Retail

Cegid POS

Job description

MAKE HISTORY WITH US!

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and you will have the space to move your career forward in many different areas/directions.

JOIN US!

A Manager Business Analysis is responsible for analyzing the business domain and outlining business requirements to deliver the design of a Digital Product. They work with Product Owners to understand the specific business requirements coming from internal stakeholders and participate in the Digital Product System Development Lifecycle; from the idea, developing the Digital Product high level technical solution.

WHAT IS NEEDED TO SUCCEED IN THIS ROLE?

• University degree or equivalent experience with certificates in Agile at Scale (SAFe), Agile
• High effectiveness working in cross-functional teams
• Proven experience in overseeing all elements of the product development lifecycle
• Knowledge of B2C and Omnichannel environment (O2C and commercial knowledge across channels and markets)
• Knowledge of release management, product management and governance
• Knowledge of IT tools/ apps such as Salesforce, Adobe, SAP Hybris, SAP CAR, SAP Retail, Cegid Point of Sales

CIAM (Consumer Identity Access Management) Domain Requirements

• Strong business modelling, process flow creation and business design experience. Experience designing or improving designs related to consumer identity/ consumer registration.

WHAT WE OFFER YOU?

• In this position you will earn no less than 17 500 PLN gross monthly
• Private medical and dental care, life insurance
• Hybrid model of work and flexible working arrangements (40% of office work and 60% of home office / month)
• Employee pension plan
• Subsidized meals, Multisport & Cafeteria program
• Wide range of training, language learning platform, further education and professional qualification support possibility
• Free bike and car park for all employees

HOW CAN YOU MAKE HISTORY WITH US?

Product Management

• Product Vision & Strategy - Support in creating, maintaining and communicating the product team vision in line with PG Vision and Strategy
• Develop 'branding' of the product towards various customers
• Customer Focus - Understand and support the Digital Product Owner to represent the needs of the customer: leverage market research and relevant insights to continually understand evolving customer and market requirements, trends, rhythms and events

Demand Management

• Collaborate with Product Groups, stakeholders, customers, and the development team to gather requirements and translate them into actionable items
• Support the PO in managing scope, requirements definition and prioritization activities
• Investigate straightforward business situations to identify and analyze problems and opportunities
• Collaborate with product colleagues and partners involved in the analysis, development and operation of products, systems or services to ensure accuracy and comprehensive test coverage

Backlog Management

• Translate product strategy into epics, and user stories for the engineering teams
• Support the PO to develop acceptance criteria related to functional and non-functional requirements, business processes, features, user stories and business rules

Delivery Management

• Planning & Execution - Support the assessment, analysis, planning and design of release packages, including assessment of risk
• Design, specify and execute test cases and scenarios to test that systems, products and services fulfil the acceptance criteria and deliver the predicted business benefits.
• Liaise with business and technology teams on release scheduling and communication of progress. Conduct post-release reviews
• Ensure that release processes and procedures are applied and that releases can be rolled back as needed
• Identify, evaluate and manage the adoption of appropriate release and deployment techniques, processes and automation tools
• Visibility & Support - Analyze and report on test activities, results, issues and risks

At PMI we run the business in line with ethical principles and encourage SpeakUp culture. We care for equal chances and fair treatment.

If you find anything that violates these principles in this job offer or the recruitment process, you may contact our Ethics and Compliance Team at [e-mail]. Read more about Ethics&Compliance at PMI - here.