Manager Business Analysis - Different domains (CDP; Commerce; Web & Mobile)

Philip Morris International; Kraków; Hybrid; PLN 178,000 - 213,000; Full time

Benefits offered by this job

Private medical & dental care

Life insurance

Hybrid work model

Pension plan

Subsidized meals

Multisport & Cafeteria

Training & education support

Free bike & car parking

Job summary

Philip Morris International in Kraków is seeking a Product Management professional to connect business needs with Digital Product development. You will partner with Product Owners, translate requirements, and drive backlog and release activities across CDP, Commerce, and Web/Mobile domains.

Join a hybrid work model with opportunities to influence omnichannel strategies, data platforms, and IT tool integrations. PMI offers a comprehensive benefits package and career growth.

Qualifications

• University degree or equivalent with SAFe/Agile certs.
• Ability to work effectively in cross-functional teams.
• Experience overseeing the full product development lifecycle.
• Knowledge of B2C and omnichannel environments across markets.

Responsibilities

• CDP domain: manage data platforms, CRM, CIAM, analytics, and data readiness.
• Commerce: support eCommerce, subscriptions, order management, and journeys.
• Web & Mobile: experience with AEM, React front-ends, and system integrations.
• Delivery: plan releases, write and validate test cases, monitor progress.
• Backlog: translate strategy into epics and user stories, define acceptance criteria.
• Product & Demand: align with stakeholders to capture requirements and priorities.

Skills

SAFe Agile

Cross-functional teams

Product lifecycle

Omnichannel B2C

Release management

Salesforce

Adobe

SAP Hybris

SAP CAR

SAP Retail

Cegid POS

Education

University degree

Tools

Salesforce

Adobe

SAP Hybris

SAP CAR

SAP Retail

Cegid POS

Job description

MAKE HISTORY WITH US!

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and you will have the space to move your career forward in many different areas/directions.

JOIN US!

A Manager Business Analysis is responsible for analyzing the business domain and outlining business requirements to deliver the design of a Digital Product. They work with Product Owners to understand the specific business requirements coming from internal stakeholders and participate in the Digital Product System Development Lifecycle; from the idea, developing the Digital Product high level technical solution.

WHAT IS NEEDED TO SUCCEED IN THIS ROLE?

• University degree or equivalent experience with certificates in Agile at Scale (SAFe), Agile
• High effectiveness working in cross-functional teams
• Proven experience in overseeing all elements of the product development lifecycle
• Knowledge of B2C and Omnichannel environment (O2C and commercial knowledge across channels and markets)
• Knowledge of release management, product management and governance
• Knowledge of IT tools/ apps such as Salesforce, Adobe, SAP Hybris, SAP CAR, SAP Retail, Cegid Point of Sales

Requirements Per Domain

CDP (Consumer Data Platform)

Experience with Data Platforms & Data Products Familiarity with CDP or adjacent platforms (CRM, CIAM, analytics layers). Deep business understanding of consumer data and omnichannel experience. Strong analytical capability & attention to detail — ability to work with multiple data sources, validate data readiness, and derive insights to support business decisions.

COMMERCE

Commerce & Omnichannel Domain Expertise

Hands‑on experience supporting eCommerce, subscription, order management, customer journeys, or omnichannel commerce solutions.

Understanding of digital commerce processes, consumer experience, and customer lifecycle management.

Ability to connect business objectives with technology‑enabled commerce capabilities.

WEB & MOBILE

Experience with Adobe Experience Manager (AEM)

Strong understanding of React‑based front‑end architectures

Solid understanding of system integrations and non‑functional requirements (e.g., performance, scalability, security); Knowledge of Hybris (SAP Commerce) is advantageous but not essential

WHAT WE OFFER YOU?

• In this position you will earn no less than 17 500 PLN gross monthly
• Private medical and dental care, life insurance
• Hybrid model of work and flexible working arrangements (40% of office work and 60% of home office / month)
• Employee pension plan
• Subsidized meals, Multisport & Cafeteria program
• Wide range of training, language learning platform, further education and professional qualification support possibility
• Free bike and car park for all employees

HOW CAN YOU MAKE HISTORY WITH US?

Product Management

• Product Vision & Strategy - Support in creating, maintaining and communicating the product team vision in line with PG Vision and Strategy
• Develop 'branding' of the product towards various customers
• Customer Focus - Understand and support the Digital Product Owner to represent the needs of the customer: leverage market research and relevant insights to continually understand evolving customer and market requirements, trends, rhythms and events

Demand Management

• Collaborate with Product Groups, stakeholders, customers, and the development team to gather requirements and translate them into actionable items
• Support the PO in managing scope, requirements definition and prioritization activities
• Investigate straightforward business situations to identify and analyze problems and opportunities
• Collaborate with product colleagues and partners involved in the analysis, development and operation of products, systems or services to ensure accuracy and comprehensive test coverage

Backlog Management

• Translate product strategy into epics, and user stories for the engineering teams
• Support the PO to develop acceptance criteria related to functional and non-functional requirements, business processes, features, user stories and business rules

Delivery Management

• Planning & Execution - Support the assessment, analysis, planning and design of release packages, including assessment of risk
• Design, specify and execute test cases and scenarios to test that systems, products and services fulfil the acceptance criteria and deliver the predicted business benefits.
• Liaise with business and technology teams on release scheduling and communication of progress. Conduct post-release reviews
• Ensure that release processes and procedures are applied and that releases can be rolled back as needed
• Identify, evaluate and manage the adoption of appropriate release and deployment techniques, processes and automation tools
• Visibility & Support - Analyze and report on test activities, results, issues and risks

At PMI we run the business in line with ethical principles and encourage SpeakUp culture. We care for equal chances and fair treatment. If you find anything that violates these principles in this job offer or the recruitment process, you may contact our Ethics and Compliance Team at [e-mail]. Read more about Ethics&Compliance at PMI – here.