Logistics representative with German

C.H. Robinson Worldwide; Wrocław; On-site; PLN 63,700 - 127,500; Full time

Job summary

C.H. Robinson Worldwide in Wroclaw is seeking a Logistics Representative to join our 4PL (RMS) division. You will manage supply chain data, coordinate transportation, and build strong relationships with assigned accounts while identifying process improvements.

This role offers growth with a global leader in logistics. The position requires 3–5 years of international logistics experience and strong English and German communication skills.

Qualifications

• Required: 3-5 years of international logistics experience.
• Required: Strong communication skills in English.
• Required: Strong communication skills in German.
• Preferred: Willingness to create and adhere to process and plan.
• Preferred: Ability to solve problems in an effective and efficient manner.
• Preferred: Ability to think creatively and be flexible.
• Preferred: Ability to work in a stressful, team-oriented, and fast-paced environment.
• Preferred: Friendly, customer-service attitude.
• Preferred: Knowledgeable in Microsoft Outlook, Excel, and PowerPoint.
• Preferred: Detail-oriented and strong communication skills.

Responsibilities

• Build relationships with customer contacts to execute day-to-day transportation needs.
• Proactively monitor, manage, and follow up on shipment daily exceptions.
• Manage service failures with transportation service providers and work with customers to resolve any potential issues.
• Identify cost savings opportunities (route guide optimization, order consolidation, lead time compliance, etc.).
• Provide prompt and professional response to customer's requests for additional information.
• Hit tactical and operational KPI targets (Quality and Productivity Metrics).
• Manage reconciliation of weekly financial reports.
• Responsible for running and improving reports on daily shipment activities.
• Identify and implement operational efficiency gains.
• Execute and respond to changes submitted by the customer in a timely and accurate manner (notify transportation service providers, reschedule appointments, etc.).
• Collect, sort, and distribute operational information to the internal team.

Skills

Strong English communication

Strong German communication

Process orientation

Problem solving

Detail oriented

Team oriented

Customer service

Tools

Microsoft Outlook

Excel

PowerPoint

Job description

C.H. Robinson seeks a Logistics Representatives to join our 4PL (RMS) division in Wroclaw. We are hiring professionals with prior, relevant logistics or supply chain experience across a range of experience levels. Final role scope and level will be determined based on demonstrated skills and experience assessed during the interview process. As Logistics Representative you will play a key role in managing supply chain data and ensuring smooth transportation operations for our customers. In this role, you will coordinate transportation arrangements, and build strong relationships with assigned accounts. You will also have the chance to identify process improvements and contribute to projects that make a real impact. If you are detail-oriented, proactive, and passionate about logistics, this is your opportunity to grow with a global leader and continue developing your expertise.

RESPONSIBILITIES

• Build relationships with customer contacts to execute day-to-day transportation needs
• Proactively monitor, manage, and follow up on shipment daily exceptions
• Manage service failures with transportation service providers and work with customers to resolve any potential issues
• Identify cost savings opportunities (route guide optimization, order consolidation, lead time compliance, etc.)
• Provide prompt and professional response to customer's requests for additional information
• Hit tactical and operational KPI targets (Quality and Productivity Metrics)
• Manage reconciliation of weekly financial reports
• Responsible for running and improving reports on daily shipment activities
• Identify and implement operational efficiency gains
• Execute and respond to changes submitted by the customer in a timely and accurate manner (notify transportation service providers, reschedule appointments, etc.)
• Collect, sort, and distribute operational information to the internal team

QUALIFICATIONS

• Required: 3-5 years of international logistics
• Required: Strong communication skills in English
• Required: Strong communication skills in German
• Preferred: Willingness to create and adhere to process and plan
• Preferred: Ability to solve problems in an effective and efficient manner
• Preferred: Ability to think creatively and be flexible
• Preferred: Ability to work in a stressful, team-oriented, and fast-paced environment
• Preferred: Friendly, customer-service attitude
• Preferred: Knowledgeable in Microsoft Outlook, Excel, and PowerPoint
• Preferred: Detail-oriented and strong communication skills

WHAT WE OFFER:

• Real opportunities to grow your talent in a fast-moving, global organization
• A fun, open, and inclusive workplace that encourages innovative thinking
• Possibility to develop your language skills in our multilingual offices
• Opportunities for professional growth with access to training platforms
• Comprehensive benefits, including competitive salary and company performance-based bonuses

Compensation Range zł63,700.00 - zł127,500.00

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across the entirety of the country this requisition is posted in. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong.

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.