Logistics Representative

C.H. Robinson Worldwide; Wrocław; On-site; PLN 30,000 - 50,000; Full time

Benefits offered by this job

Opportunities for professional growth

Comprehensive benefits

Inclusive workplace

Job summary

C.H. Robinson Worldwide is looking for a Logistics Representative to join the 4PL (RMS) division in Wroclaw. The successful candidate will manage relationships with customers to handle transportation needs effectively and efficiently.

Ideal candidates will have 1-5 years of logistics experience and strong skills in English communication. The role includes responsibilities such as managing shipment exceptions, identifying cost savings, and achieving KPI targets. C.H. Robinson offers a vibrant workplace and opportunities for professional growth.

Qualifications

• 1-5 years of international logistics experience required.
• Strong communication skills in English are essential.

Responsibilities

• Build relationships with customer contacts.
• Monitor and manage shipment daily exceptions.
• Handle service failures with transportation providers.
• Identify cost-savings opportunities.
• Respond promptly to customer requests.
• Achieve tactical and operational KPI targets.
• Manage weekly financial report reconciliation.
• Run and improve daily shipment activity reports.
• Implement operational efficiency gains.
• Respond to customer changes accurately.
• Distribute operational information internally.

Skills

International logistics experience

Strong communication skills in English

Tools

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

Job description

C.H. Robinson is seeking a Logistics Representative to join our 4PL (RMS) division in Wroclaw. The successful candidate will have relevant logistics or supply chain experience. The final role scope and level will be determined based on demonstrated skills and experience during the interview process.

Responsibilities

• Build relationships with customer contacts to execute day‑to‑day transportation needs.
• Proactively monitor, manage, and follow up on shipment daily exceptions.
• Manage service failures with transportation service providers and work with customers to resolve any potential issues.
• Identify cost‑savings opportunities (route guide optimization, order consolidation, lead time compliance, etc.).
• Provide prompt and professional responses to customer requests for additional information.
• Hit tactical and operational KPI targets (quality and productivity metrics).
• Manage reconciliation of weekly financial reports.
• Run and improve reports on daily shipment activities.
• Identify and implement operational efficiency gains.
• Execute and respond to customer‑submitted changes in a timely and accurate manner (notify transportation service providers, reschedule appointments, etc.).
• Collect, sort, and distribute operational information to the internal team.

Qualifications

• 1‑5 years of international logistics experience.
• Strong communication skills in English.

Preferred:

• Willingness to create and adhere to process and plan.
• Ability to solve problems effectively and efficiently.
• Creative thinking and flexibility.
• Ability to work in a stressful, team‑oriented, fast‑paced environment.
• Friendly, customer‑service attitude.
• Knowledgeable in Microsoft Outlook, Excel, and PowerPoint.

What We Offer

• Real opportunities to grow your talent in a fast‑moving, global organization.
• A fun, open, and inclusive workplace that encourages innovative thinking.
• Possibility to develop your language skills in our multilingual offices.
• Opportunities for professional growth with access to training platforms.
• Comprehensive benefits, including competitive salary and company performance‑based bonuses.