German-Speaking Logistics Coordinator | Data & Operations

C.H. Robinson Worldwide; Wrocław; On-site; PLN 63,700 - 127,500; Full time

Job summary

C.H. Robinson Worldwide in Wroclaw is seeking a Logistics Representative to join our 4PL (RMS) division. You will manage supply chain data, coordinate transportation, and build strong relationships with assigned accounts while identifying process improvements.

This role offers growth with a global leader in logistics. The position requires 3–5 years of international logistics experience and strong English and German communication skills.

Qualifications

• Required: 3-5 years of international logistics experience.
• Required: Strong communication skills in English.
• Required: Strong communication skills in German.
• Preferred: Willingness to create and adhere to process and plan.
• Preferred: Ability to solve problems in an effective and efficient manner.
• Preferred: Ability to think creatively and be flexible.
• Preferred: Ability to work in a stressful, team-oriented, and fast-paced environment.
• Preferred: Friendly, customer-service attitude.
• Preferred: Knowledgeable in Microsoft Outlook, Excel, and PowerPoint.
• Preferred: Detail-oriented and strong communication skills.

Responsibilities

• Build relationships with customer contacts to execute day-to-day transportation needs.
• Proactively monitor, manage, and follow up on shipment daily exceptions.
• Manage service failures with transportation service providers and work with customers to resolve any potential issues.
• Identify cost savings opportunities (route guide optimization, order consolidation, lead time compliance, etc.).
• Provide prompt and professional response to customer's requests for additional information.
• Hit tactical and operational KPI targets (Quality and Productivity Metrics).
• Manage reconciliation of weekly financial reports.
• Responsible for running and improving reports on daily shipment activities.
• Identify and implement operational efficiency gains.
• Execute and respond to changes submitted by the customer in a timely and accurate manner (notify transportation service providers, reschedule appointments, etc.).
• Collect, sort, and distribute operational information to the internal team.

Skills

Strong English communication

Strong German communication

Process orientation

Problem solving

Detail oriented

Team oriented

Customer service

Tools

Microsoft Outlook

Excel

PowerPoint

Job description

C.H. Robinson Worldwide in Wroclaw is seeking a Logistics Representative to join our 4PL (RMS) division. You will manage supply chain data, coordinate transportation, and build strong relationships with assigned accounts while identifying process improvements.

This role offers growth with a global leader in logistics. The position requires 3–5 years of international logistics experience and strong English and German communication skills.