Lead - Operational Resilience & Delivery Projects

Nordea; Warszawa; Hybrid; PLN 180,000 - 240,000; Full time

Job summary

Nordea in Poland is seeking an experienced Lead Project Leader to drive operational stability and resilience transformation. You will manage selected initiatives from planning through delivery, coordinating across technology, service management and business teams.

You will translate priorities into executable plans, ensure governance, reporting, and risk management, and promote a culture of ownership and continuous improvement.

Qualifications

• Proven track record of leading complex technology projects and strategic initiatives in large organisations.
• Experience supporting multi-workstream programmes through integrated planning, governance coordination, reporting, RAID management, action tracking and decision support.
• Strong experience in operational stability, service reliability, operational resilience or enterprise technology transformation.
• Experience coordinating delivery across technology, service management and business domains.

Responsibilities

• Lead selected operational stability and resilience projects and initiatives from planning through execution and implementation.
• Support the Programme Manager in maintaining a consolidated view of programme initiatives, including objectives, ownership, milestones, funding, risks, dependencies and expected outcomes.
• Translate programme objectives and priorities into clear project plans, milestones, deliverables and measurable success criteria.
• Coordinate delivery of assigned initiatives focused on incident prevention, monitoring and observability, problem management, service recovery, automation and application resilience.
• Drive alignment and execution across the technology, service management and business teams involved in assigned initiatives.
• Support programme governance by preparing decision materials, coordinating reporting cycles and meetings, and following up actions, decisions and escalations.

Skills

Project leadership

Stakeholder management

Governance

Incident management

Observability

Budget management

Cross-functional coordination

Risk management

Communication

Presentation skills

Tools

PowerPoint

Excel

Job description

Nordea in Poland is seeking an experienced Lead Project Leader to drive operational stability and resilience transformation. You will manage selected initiatives from planning through delivery, coordinating across technology, service management and business teams.

You will translate priorities into executable plans, ensure governance, reporting, and risk management, and promote a culture of ownership and continuous improvement.