Latvian-Speaking Junior Collections Specialist

ACCA Careers; Łódź; Hybrid; PLN 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Professional development

Buddy program

Well-being & inclusion culture

Job summary

Deloitte CE Business Delivery Solutions seeks a motivated Collections Associate to join our finance team and manage the accounts receivable portfolio. You will ensure timely collection of payments while maintaining positive customer relationships and adherence to AR processes. Strong communication and problem-solving skills are essential.

The role offers a hybrid work model with opportunities for professional development and exposure to multinational clients in Central Europe.

Qualifications

• 0-2 years of experience in Finance Customer Service, Collections, or AR roles.
• Solid understanding of AR process: invoicing, cash application, reconciliation.
• Excellent verbal and written communication with internal/external stakeholders.
• Hands-on experience with SAP or Oracle and MS Office.
• Strong analytical mindset with high accuracy and attention to detail.
• English (C1) and Latvian (B2) proficiency for global support.

Responsibilities

• Manage overdue accounts and proactively pursue timely payments.
• Define payment plans and monitor terms with customers.
• Maintain accurate records of collection activities and commitments.
• Resolve disputes and investigate billing discrepancies.
• Collaborate with sales and service teams to resolve issues.
• Prepare reports on collection activity, account status, and risks.
• Ensure compliance with company policies and regulations.

Skills

Accounts Receivable

Communication skills

Analytical thinking

Attention to detail

English (C1)

Latvian (B2)

SAP

Oracle

MS Office

Tools

SAP

Oracle

MS Office

Job description

Deloitte CE Business Delivery Solutions seeks a motivated Collections Associate to join our finance team and manage the accounts receivable portfolio. You will ensure timely collection of payments while maintaining positive customer relationships and adherence to AR processes. Strong communication and problem-solving skills are essential.

The role offers a hybrid work model with opportunities for professional development and exposure to multinational clients in Central Europe.