Collections Specialist (AR) — Hybrid, Training & Growth

Deloitte Central Europe; Poland; Hybrid; PLN 50,000 - 70,000; Full time

Benefits offered by this job

Stable job in multinational company

Flexible hybrid working model

Professional development opportunities

Structured onboarding process

Open organizational culture

Job summary

Deloitte Central Europe is looking for a dedicated Collections Associate to join their finance team in Poland. This role involves managing accounts receivable, ensuring timely payments, and maintaining great customer relationships. The ideal candidate should have experience in finance customer service, effective communication skills, and proficiency in both English and Latvian.

As part of a flexible hybrid model, you will work in the office 3 days a week and remotely for 2 days. Deloitte offers excellent professional development opportunities, including training programs and a structured onboarding process.

Qualifications

• 0–2 years of experience in Finance Customer Service or related roles.
• Solid understanding of the Accounts Receivable process.
• Hands‑on experience with accounting systems like SAP or Oracle required.

Responsibilities

• Manage overdue accounts by contacting customers for payment.
• Define and manage payment plans with customers.
• Maintain accurate records of collection activities.
• Resolve billing discrepancies to facilitate payments.
• Collaborate with internal teams to improve collections.
• Prepare regular reports on collection activities.
• Ensure compliance with company policies and regulations.

Skills

Finance Customer Service

Analytical mindset

Communication skills

Attention to detail

SAP or Oracle proficiency

Microsoft Office applications

English (C1)

Latvian (B2)

Job description

Deloitte Central Europe is looking for a dedicated Collections Associate to join their finance team in Poland. This role involves managing accounts receivable, ensuring timely payments, and maintaining great customer relationships. The ideal candidate should have experience in finance customer service, effective communication skills, and proficiency in both English and Latvian.

As part of a flexible hybrid model, you will work in the office 3 days a week and remotely for 2 days. Deloitte offers excellent professional development opportunities, including training programs and a structured onboarding process.