Laboratory Supervisor

Mondelez International; Płońsk; On-site; PLN 60,000 - 90,000; Full time

Job summary

Mondelēz International seeks a site QA professional to lead PDCA within the quality management system, handling documentation, audits, CAPA, and regulatory interactions. The role emphasizes lab oversight, change control, and incident resolution.

You will coordinate bi-annual eQCMS reviews, manage consumer complaints end-to-end, and ensure compliance with Mondelēz standards across lab operations and product testing.

Qualifications

• Relevant experience in a laboratory.
• Working efficiently on a team.
• Flexibility and adaptability to meet customer/business requirements.
• Attending to detail and following written instructions.
• Communicating effectively, verbally and in writing.
• Project management and handling multiple activities.

Responsibilities

• Implementing and controlling procedures and instructions in line with Mondelēz QP requirements.
• Supporting quality assurance in verification, monitoring, and trend analysis of internal and external complaints.
• Managing corrective and preventive actions (CAPA) for complaints and audit non-conformities.
• Supervising laboratory operations—ensuring compliance and timeliness.
• Overseeing laboratory measurement equipment; coordinating replacement and retention plans.
• Driving continuous quality improvement in production and CAPA follow-up.
• Supporting new product, packaging, and raw material launches; approving packaging; HACCP risk assessments.
• Conducting MSA for production measurement equipment; implementing new control devices.

Skills

Laboratory experience

Team player

Attention to detail

Communication skills

Project management

MS Office

Job description

Plonsk, Poland

Full time

R-174461

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.

How you will contribute

You will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Relevant experience in a laboratory.

• Working efficiently on a team

• Flexibility and adaptability to meet customer/business requirements

• Attending to detail and following written instructions

• Communicating effectively, verbally and in writing

• Project management and working on multiple activities at the same time

• MS office applications

More about this role

Key Responsibilities:

• Implementing and controlling procedures and instructions in line with Mondelēz QP requirements.

• Supporting quality assurance in verification, monitoring, and trend analysis of internal and external complaints.

• Managing corrective and preventive actions (CAPA) for complaints and audit non-conformities.

• Supervising laboratory operations — ensuring compliance, timeliness, and alignment with internal procedures and Mondelēz standards.

• Overseeing laboratory measurement equipment; coordinating replacement and retention plans.

• Driving continuous quality improvement in production: process control, audit participation, and CAPA follow-up.

• Supporting new product, packaging, and raw material launches; approving packaging; conducting HACCP risk assessments.

• Conducting MSA for production measurement equipment; implementing new control devices.

Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions.

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions.

Job Type

Regular

Supply Chain Quality Assurance

Product Quality, Safety and Compliance

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.

Join us and Make It An Opportunity!

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.