Laboratory Supervisor

Mondelēz International; Płońsk; On-site; PLN 90,000 - 120,000; Full time

Job summary

Mondelēz International Poland site is seeking a Quality Assurance professional to lead the plan-do-check-act (PDCA) cycle within the quality management system and report outcomes to the quality section manager.

You will support the site’s quality system, manage documentation and change control, conduct internal audits and CAPA, and coordinate the bi-annual eQCMS review while handling complaints and liaising with regulatory bodies.

Qualifications

• Experience in a laboratory setting is required.
• Strong teamwork and communication skills.
• Attention to detail and ability to follow written instructions.
• Project management and multitasking abilities.
• Proficiency with MS Office applications.
• Knowledge of quality systems and CAPA is a plus.

Responsibilities

• Implement and control procedures and instructions in line with Mondelēz QP requirements.
• Support quality assurance in verification, monitoring, and trend analysis of internal and external complaints.
• Manage corrective and preventive actions (CAPA) for complaints and audit non-conformities.
• Supervise laboratory operations—ensuring compliance, timeliness, and alignment with internal procedures and Mondelēz standards.
• Oversee laboratory measurement equipment; coordinate replacement and retention plans.
• Drive continuous quality improvement in production: process control, audit participation, and CAPA follow-up.
• Support new product, packaging, and raw material launches; approve packaging; conduct HACCP risk assessments.
• Conduct MSA for production measurement equipment; implement new control devices.

Skills

Laboratory experience

Team player

Detail-oriented

Effective communicator

Project management

MS Office

Tools

MS Office

Job description

Job Description

You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

How You Will Contribute

You will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.

What You Will Bring

• Relevant experience in a laboratory.
• Working efficiently on a team
• Flexibility and adaptability to meet customer/business requirements
• Attending to detail and following written instructions
• Communicating effectively, verbally and in writing
• Project management and working on multiple activities at the same time
• MS office applications

More About This Role

Key Responsibilities:

• Implementing and controlling procedures and instructions in line with Mondelēz QP requirements.
• Supporting quality assurance in verification, monitoring, and trend analysis of internal and external complaints.
• Managing corrective and preventive actions (CAPA) for complaints and audit non-conformities.
• Supervising laboratory operations — ensuring compliance, timeliness, and alignment with internal procedures and Mondelēz standards.
• Overseeing laboratory measurement equipment; coordinating replacement and retention plans.
• Driving continuous quality improvement in production: process control, audit participation, and CAPA follow‑up.
• Supporting new product, packaging, and raw material launches; approving packaging; conducting HACCP risk assessments.
• Conducting MSA for production measurement equipment; implementing new control devices.

Relocation Support Available?

No Relocation support available

Mundelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Supply Chain Quality Assurance

Product Quality, Safety and Compliance