Key Account Manager, Residential Architect & Integrators

Philips Lighting Spain SL.; Warszawa; On-site; PLN 150,000 - 230,000; Full time

Job summary

Signify is seeking a seasoned Key Account Manager to lead strategic relationships with key residential accounts, architects, and designers, driving growth in smart home and high-end projects. You will expand market coverage, negotiate contracts, and coordinate with product and marketing teams.

The ideal candidate has 5+ years in key account management or sales in consumer sectors, with fluency in English and native Polish, and will manage profitability while expanding strategic partnerships.

Qualifications

• 5+ years of experience in key account management or sales within the consumer sector.
• Proven success in managing complex accounts and driving growth.
• Experience building relationships with architects, designers and high-end clients.

Responsibilities

• Develops and maintains strong, trust-based relationships with key accounts across high residential and lighting specialists.
• Achieves sales, revenue, and profitability targets for assigned accounts.
• Negotiates contracts and terms of agreements to maximize profitability while maintaining customer satisfaction.
• Unlocks additional account value by improving distribution terms and securing strategic agreements.
• Collaborates with product development and marketing to tailor offerings and gather client feedback.

Skills

Key account management

Sales

Customer relationships

Negotiation

Polish (native)

English (fluent)

Education

Bachelor's degree in Business Administration, Sales, Marketing, or related field

Job description

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond. At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career. Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.

More about the role

Job Summary

As a Key Account Manager You will manage strategic relationships with key accounts — including high residential & architects segment to drive new business growth in currently underpenetrated market areas. The role will focus on developing opportunities in Smart Home and High Residential projects, building relationships with architects, designers, and key stakeholders, and expanding market coverage to accelerate revenue growth with Lighting Specialists. You will play a key role in driving our growth pillar to strengthen presence in high-end market segments and address new sales channels.

Key Areas of Responsibility

• Develops and maintains strong, trust-based relationships with key consumer accounts across high residential and lighting specialists, architects and designers.
• Achieves sales, revenue, and profitability targets for assigned accounts.
• Negotiates contracts and terms of agreements to maximize profitability while maintaining customer satisfaction.
• Unlocks additional account value by improving distribution terms, securing strategic agreements, and increasing share of wallet within each customer.
• Maintains an in-depth understanding of the customer strategy and defines an account strategy that drives profitable high growth opportunities for Signify as well as operationally managing the execution.
• Collaborates with product development and marketing teams to tailor offerings and drives continuous improvement initiatives by gathering client feedback and implementing solutions.
• Monitors performance, competition, market trends, tracking and analyzing sales (sell in - sell out) performance, including sales metrics, customer satisfaction, and other relevant KPIs.
• Manages accuracy of forecast and prepares detailed reports to inform decision-making.
• Takes ownership of continuous learning and development, staying current on emerging consumer trends, digital commerce tools, and sales excellence practices to maximize channel performance.
• Leads or contributes to category management discussions to position Signify as a preferred partner and innovation leader at point of sale.
• Unlocks new business opportunities by building and leveraging solid network of contacts within consumer market.
• Effectively manages complex dynamics within the cross-functional customer team & Signify partners.
• Develops and executes locally the global account strategy and agreements reached between Signify and customer at international level.

Critical Experiences

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field is required to provide foundational knowledge for strategic account management and customer relationship building.
• Minimum 5 years of experience in key account management or sales roles within the consumer sector, demonstrating proven success in managing complex accounts and driving profitable growth.
• Professional experience developing thriving, long-term relationships within the architects, designers, high residential lighting specialists.
• Polish native, very good English skills.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. Come join us, and together we can light up the future. We are Signify, the new company name of Philips Lighting, and we light up the world! Our purpose is to unlock the extraordinary potential of light for brighter lives and a better world. We’re committed to the continuous development of our employees, using our learning to shape the future of light and create a sustainable future. Join the undisputed leader in the lighting industry and be part of our diverse global team.

Privacy Notice for the Recruitment Process Concerning US based roles:

Signify is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status. As an equal opportunity employer, Signify is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Pay Transparency Nondiscrimination Policy:

Signify North America Corporation (“Signify”) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Signify, or (c) consistent with Signify's legal duty to furnish information.