Key Account Manager, Residential Architect & Integrators

Signify; Warszawa; On-site; PLN 180,000 - 280,000; Full time

Job summary

Signify in Warsaw is seeking a seasoned Key Account Manager to lead strategic relationships with major accounts, including high-end residential and architectural clients. You will drive growth in smart home and premium projects, expanding Signify's footprint while coordinating with internal teams to tailor offerings and maximize value.

The role requires strong English skills and a client‑first, results‑driven mindset.

Qualifications

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• Minimum 5 years of experience in key account management or sales within the consumer sector.
• Proven ability to foster relationships with architects, designers, and high-end customers.
• Polish native with very good English skills.

Responsibilities

• Build trusted relationships with key consumer accounts in high residential and lighting segments.
• Achieve sales and profitability targets for assigned accounts.
• Negotiate contracts to maximize profitability while sustaining customer satisfaction.
• Define account strategies and coordinate execution with Signify teams.
• Collaborate with product and marketing to tailor offerings.
• Monitor sales performance, KPIs, and forecast accuracy.
• Stay updated on consumer trends and digital commerce tools.
• Support cross-functional teams and expand market coverage.

Skills

Key account management

Sales

Relationship building

Negotiation

Strategic planning

Education

Bachelor's degree in Business Administration, Sales, Marketing, or related field

Job description

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond. At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career. Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.

Job Summary

More about the role

As a Key Account Manager You will manage strategic relationships with key accounts — including high residential & architects segment to drive new business growth in currently underpenetrated market areas. The role will focus on developing opportunities in Smart Home and High Residential projects, building relationships with architects, designers, and key stakeholders, and expanding market coverage to accelerate revenue growth with Lighting Specialists. You will play a key role in driving our growth pillar to strengthen presence in high-end market segments and address new sales channels.

Key Areas of Responsibility

• Develops and maintains strong, trust-based relationships with key consumer accounts across high residential and lighting specialists, architects and designers.
• Achieves sales, revenue, and profitability targets for assigned accounts.
• Negotiates contracts and terms of agreements to maximize profitability while maintaining customer satisfaction. Unlocks additional account value by improving distribution terms, securing strategic agreements, and increasing share of wallet within each customer.
• Maintains an in-depth understanding of the customer strategy and defines an account strategy that drives profitable high growth opportunities for Signify as well as operationally managing the execution.
• Collaborates with product development and marketing teams to tailor offerings and drives continuous improvement initiatives by gathering client feedback and implementing solutions.
• Monitors performance, competition, market trends, tracking and analyzing sales (sell in - sell out) performance, including sales metrics, customer satisfaction, and other relevant KPIs. Manages accuracy of forecast and prepares detailed reports to inform decision-making
• Takes ownership of continuous learning and development, staying current on emerging consumer trends, digital commerce tools, and sales excellence practices to maximize channel performance.
• Leads or contributes to category management discussions to position Signify as a preferred partner and innovation leader at point of sale.
• Unlocks new business opportunities by building and leveraging solid network of contacts within consumer market.
• Effectively manages complex dynamics within the cross-functional customer team & Signify partners.
• Develops and executes locally the global account strategy and agreements reached between Signify and customer at international level.

Critical Experiences

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field is required to provide foundational knowledge for strategic account management and customer relationship building.
• Minimum 5 years of experience in key account management or sales roles within the consumer sector, demonstrating proven success in managing complex accounts and driving profitable growth.
• Professional experience developing thriving, long-term relationships within the architects, designers, high residential lighting specialists.
• Polish native, very good English skills.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Come join us, and together we can light up the future.