Key Account Manager CEE

Neogen Corporation; Kraków; On-site; PLN 180,000 - 280,000; Full time

Benefits offered by this job

A standard benefits package

Job summary

Neogen Corporation in Kraków, Poland, is seeking a Senior Key Account Specialist, CEE, to strengthen strategic partnerships with food processors and contract laboratories across Poland and the wider region. You will develop and execute account plans, build trusted relationships, and translate customer needs into tailored Neogen Food Safety Solutions, leveraging data-driven insights to drive revenue growth.

Fluency in Polish and English, senior-level experience in key account management, and

Qualifications

• Experience in key account management or strategic sales in food processing or related industries.
• Ability to translate customer needs into effective Neogen Food Safety Solutions.
• Strong analytical and presentation skills with data-driven mindset.

Responsibilities

• Build and maintain relationships with strategic accounts across Poland and the CEE region.
• Engage with stakeholders to understand business needs and position Neogen solutions.
• Develop and execute strategic account plans to grow revenue and partnerships.
• Serve as primary contact for assigned accounts and resolve issues promptly.
• Review business performance and KPIs, using CRM data to inform improvements.
• Collaborate with EMEA teams to refine account strategies and monitor market trends.

Skills

Key account management

Strategic sales

Business development

Customer relationship building

Communication and negotiation

Job description

It's fun to work in a company where people truly believe in what they are doing!

Join Neogen as a Key Account Specialist, CEE and play a pivotal role in strengthening strategic customer partnerships across Poland and the wider Central and Eastern European region. In this senior-level commercial role, you will work closely with Food Processors and Contract Laboratories, helping them achieve their food safety objectives through tailored Neogen Food Safety Solutions. Your ability to build trusted relationships, identify growth opportunities, and deliver data-driven account strategies will directly support customer success and business growth.

Key Responsibilities

• Build, develop, and maintain strong, long-term relationships with strategic accounts, including Food Processors and Contract Laboratories.
• Engage with stakeholders across customer organisations-including quality, laboratory, procurement, and senior management teams-to understand business needs and position relevant Neogen Food Safety Solutions.
• Develop and execute strategic account plans to increase customer value, strengthen partnerships, and drive sustainable revenue growth.
• Serve as the primary point of contact for assigned key accounts, responding to enquiries, resolving issues, and proactively identifying opportunities to enhance the customer experience.
• Conduct regular business reviews, monitor account performance and KPIs, and use insights from CRM tools such as Salesforce to recommend improvements and support continuous growth.
• Collaborate with internal teams, including the EMEA Corporate Account Team, Professional Services, Marketing, and Customer Support, while monitoring market developments and competitor activity to refine account strategies.

Job Requirements

• Demonstrated experience in key account management, strategic sales, business development, or a comparable customer-facing commercial role.
• Experience working with, or strong knowledge of, the food processing, food safety, laboratory, or related industries.
• Proven ability to build relationships with stakeholders at different organisational levels and translate customer needs into effective solutions.
• Strong commercial and analytical capability, with experience using performance data and KPIs to manage accounts and identify growth opportunities.
• Excellent communication, negotiation, and presentation skills, with the ability to work effectively across internal and external teams.
• Professional fluency in Polish and English, together with the ability to travel as required to support customers and business priorities.

What We Offer

• A senior, customer-focused role with the opportunity to make a meaningful impact across strategic accounts in the CEE region.
• The opportunity to represent a recognised portfolio of food safety solutions and support customers in protecting product quality and consumer wellbeing.
• Collaboration with experienced regional and cross-functional teams in an international business environment.
• A standard benefits package.
• Opportunities to contribute to commercial strategy, customer success, and continuous improvement within a dynamic market.

If you are a commercially minded relationship builder with a passion for delivering value to customers, we would love to hear from you. Join our team and help shape the future of food safety partnerships across Central and Eastern Europe.

Come Be Part Of A Mission that Matters!
From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there — and you can be too.