Key Account Manager CEE

Neogen; Polska; Hybrid; PLN 263,000 - 394,000; Full time

Benefits offered by this job

Standard benefits package

Job summary

Neogen is seeking a senior Key Account Specialist for the CEE region, focusing on Poland and nearby markets. You will manage strategic accounts, collaborate with Food Processors and Contract Laboratories, and drive growth through tailored Neogen Food Safety Solutions.

You will engage stakeholders across quality, laboratory, procurement, and management, develop account plans, and monitor KPIs using CRM data to optimize strategy and revenue.

Qualifications

• Experience in key account management or strategic sales.
• Knowledge of food processing, food safety, laboratory or related industries.
• Ability to build relationships with stakeholders at different organisational levels.
• Strong commercial and analytical capability using KPIs to manage accounts.

Responsibilities

• Build, develop, and maintain strong, long-term relationships with strategic accounts (Food Processors and Contract Laboratories).
• Engage with stakeholders across customer organisations to understand business needs and position Neogen Food Safety Solutions.
• Develop and execute strategic account plans to increase customer value and drive revenue growth.
• Serve as the primary point of contact for assigned key accounts and identify opportunities to enhance customer experience.
• Conduct regular business reviews, monitor account performance and KPIs, and use CRM insights to recommend improvements.

Skills

Key account management

Strategic sales

Business development

Communication & negotiation

Tools

Salesforce

Job description

It's fun to work in a company where people truly believe in what they are doing! Join Neogen as a Key Account Specialist, CEE and play a pivotal role in strengthening strategic customer partnerships across Poland and the wider Central and Eastern European region. In this senior-level commercial role, you will work closely with Food Processors and Contract Laboratories, helping them achieve their food safety objectives through tailored Neogen Food Safety Solutions. Your ability to build trusted relationships, identify growth opportunities, and deliver data-driven account strategies will directly support customer success and business growth.

Key Responsibilities

• Build, develop, and maintain strong, long-term relationships with strategic accounts, including Food Processors and Contract Laboratories.
• Engage with stakeholders across customer organisations-including quality, laboratory, procurement, and senior management teams-to understand business needs and position relevant Neogen Food Safety Solutions.
• Develop and execute strategic account plans to increase customer value, strengthen partnerships, and drive sustainable revenue growth.
• Serve as the primary point of contact for assigned key accounts, responding to enquiries, resolving issues, and proactively identifying opportunities to enhance the customer experience.
• Conduct regular business reviews, monitor account performance and KPIs, and use insights from CRM tools such as Salesforce to recommend improvements and support continuous growth.
• Collaborate with internal teams, including the EMEA Corporate Account Team, Professional Services, Marketing, and Customer Support, while monitoring market developments and competitor activity to refine account strategies.

Job Requirements

• Demonstrated experience in key account management, strategic sales, business development, or a comparable customer-facing commercial role.
• Experience working with, or strong knowledge of, the food processing, food safety, laboratory, or related industries.
• Proven ability to build relationships with stakeholders at different organisational levels and translate customer needs into effective solutions.
• Strong commercial and analytical capability, with experience using performance data and KPIs to manage accounts and identify growth opportunities.
• Excellent communication, negotiation, and presentation skills, with the ability to work effectively across internal and external teams.
• Professional fluency in Polish and English, together with the ability to travel as required to support customers and business priorities.

What We Offer

• A senior, customer-focused role with the opportunity to make a meaningful impact across strategic accounts in the CEE region.
• The opportunity to represent a recognised portfolio of food safety solutions and support customers in protecting product quality and consumer wellbeing.
• Collaboration with experienced regional and cross-functional teams in an international business environment.
• A standard benefits package.
• Opportunities to contribute to commercial strategy, customer success, and continuous improvement within a dynamic market.

Come Be Part Of A Mission that Matters!

From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there — and you can be too.

At Neogen, we are extremely proud of our record of sustained growth, as well as our development and acquisition of advanced technology since our founding in 1982. Neogen has thrived — and will continue to thrive — because our employees thrive here.