Key Account Manager

Sony Europe; Województwo mazowieckie; On-site; PLN 150,000 - 230,000; Full time

Benefits offered by this job

Hybrid work options

Career development programs

Wellbeing services

Job summary

Sony Europe is seeking a results-driven Key Account Manager to expand our Professional Displays and Solutions portfolio. You will engage dealers, system integrators and end users across corporate and education segments, translating customer needs with presales to deliver tailored product solutions and long-term value.

The role emphasizes relationship building with key executives, pipeline management in Salesforce, and a proactive, matrix-selling approach.

Qualifications

• Experience in the AV/IT channel, resellers, and integrators.
• Fluent in English and Polish (written and spoken).
• Matrix selling background, collaborating with technical presales and services.

Responsibilities

• Prospect and create opportunities within assigned accounts.
• Manage and optimize the overall customer account experience.
• Demonstrate knowledge of the customer's business to influence needs.
• Identify and lead opportunities to sell solutions.
• Build and maintain relationships with executives and decision makers.
• Navigate the customer buying process and negotiate to close deals.
• Maintain pipeline in Salesforce and update end-user contacts.

Skills

AV/IT channel experience

English fluent

Polish fluent

Matrix selling

Presales collaboration

Product demonstrations

Prospecting skills

Education

No formal education requirement

Tools

Salesforce

Job description

The Key Account Manager role is an exciting opportunity to explore new sales territories for Sony Professional Displays and Solutions by addressing, dealers, system integrators and End users from corporate to High end-user’s education accounts. You will have the responsibility to understand our customer’s needs and constraints, working with presales engineering to translate and build a unique Product solution that perfectly meets customer needs, now and for the future. You will also hold the responsibility to create and grow the customer portfolio, quickly understanding who the key stakeholders, while also supporting Corporate channel / IT partners. You should be someone who is motivated to be out visiting customers and maximising time spent building meaningful relationships. You’ll get to work with a prestigious brand, in a very progressive company. Your team a very collaborative pan-European function, so you can develop into a wider remit when the opportunities arise.

You Will

• Ability to prospect and create opportunities within assigned accounts
• Manage and optimize the overall customer account experience
• Demonstrate knowledge of the customer's business to better influence customer’s needs
• Identify solutions that address customer's needs and lead efforts to sell such solutions
• Build and maintain relationships with key executives and decision makers
• Understand and navigate the customer's buying process
• Meet or exceed C&E's stated financial quotas and targets
• Negotiate and close sales opportunities
• Manage opportunities and transactions to ensure long-term stability and sustainability of book-of-business
• Demonstrate proficiency with C&E's methods and processes and bring his own experience for the following: Account Planning, Opportunity Planning, Forecasting, Lead to Quote, Performance Management, Need-Based Sales Methodology.

Additional

• Maintain its pipeline up to date in Salesforce.com
• Maintain its end-users contacts updated in our database

You Will Bring

• Experience in the AV/IT channel, resellers, and integrators
• Fluent in English and Polish language both verbally & written
• Matrix selling environment background, collaborating with technical presales & services
• Substantial experience in demonstrating products/solutions in the AV industry
• Deep understanding of customer/channel/partners requirements and convincing them how a product/solution should be integrated to solve their problems
• Strong prospecting skills employing a variety of techniques including cold calling, social selling, email, partner channels
• Knowledge of regional (local) customers, Dealers, System integrators and end users is required

Life at Sony

We ensure competitive salaries and benefits by using established benchmarking. We encourage healthy work-life balance supported by hybrid and flexible working policies. We are a positive community who dream big together, respect each other, and enjoy a collaborative culture. We like to celebrate our colleagues who make a real difference using our recognition platform. We also provide access to numerous services and platforms for all aspects of wellbeing. We listen to our people through conversations and surveys, respect their suggestions, then act on them. We also provide allowances for volunteering days so that our staff can support the causes they are most passionate about. You can build your career around you with our fantastic range of learning & personal development programs to enhance your skills. We also encourage our staff to try exciting new roles, in a wide range of countries, with a supportive mobility team to support you if you take that leap!

Bring your uniqueness to Sony

We are passionate about creating a culture that promotes equity and cultivates inclusion, diversity, and belonging. We want employees with diverse backgrounds and perspectives that will stimulate innovation and have a direct impact on our creation of social value to fulfil Sony’s purpose – ‘to fill the world with emotion, through the power of creativity and technology’. We want you to bring your unique self to work and help shape our culture.

We are Sony Europe

Our people collaborate in an environment of respect, integrity, and open-mindedness. Diverse teams from all over Europe are the driving force for our business, and we embrace the differences that make each of us original and unique. With offices in 28 European countries, Sony Europe caters to consumer, professional, semiconductor and healthcare markets with innovative electronics products and solutions. Our European laboratories research and develop new technologies and capabilities that contributes to the Sony Group and important issues on a planetary scale.

Equal Opportunity

Sony Europe is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, gender, citizenship, ancestry, age, physical or mental disability, sexual orientation, gender identity, medical condition, or any other protected characteristics.

Disability Accommodation for Applicants to Sony Europe

Sony Europe will provide reasonable accommodation for any qualified individuals with disabilities in the application process. For reasonable accommodation requests, please contact us by email at [e-mail] or by mail to: Sony Europe Limited, Human Resources Department, the Heights, Brooklands, Surrey, KT13 0XW, UK. When contacting us please indicate the position you are applying for, and the accommodation required.