Junior People Operations Specialist

bolttech Poland; Warszawa; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Flexible hours

Care leave and birthday day off

European-scale development opportunity

Collaborative international team

Job summary

bolttech Poland is seeking a Junior People Operations Specialist to support the Poland market with day-to-day HR operations, onboarding/offboarding, and employee data management. The role offers exposure to global People Solutions projects, HR technology like Oracle, and cross-functional collaboration with People Partners, managers and employees.

You will engage in payroll support, benefits administration, and data quality initiatives, while building expertise across HR processes in a diverse,

Qualifications

• 1–3 years of first experience in People Operations or HR Services, preferably international
• Solid understanding of core HR processes across the employee lifecycle
• Fluency in Polish and English, both written and spoken
• Experience with HRIS systems (Oracle, Workday, SAP, SuccessFactors, PeopleSoft) is a plus
• Bachelor’s degree or equivalent; additional HR certifications are an advantage
• Strong attention to detail and ability to manage multiple tasks within deadlines

Responsibilities

• Support Poland market Employee Services across the lifecycle.
• Assist onboarding and offboarding with documentation and system updates.
• Respond to routine HR queries with guidance from senior team members.
• Maintain accurate employee data in HRIS and payroll systems.
• Support payroll and benefits administration activities and data checks.
• Ensure compliance with data privacy and confidentiality standards.
• Contribute to process improvements and cross-country HR projects.
• Prepare simple reports and trackers for team delivery.

Skills

HR Operations

Employee Data Management

Payroll Support

Data Privacy

Fluency in Polish and English

Microsoft Office

Education

Bachelor’s degree or equivalent

Tools

Oracle

Workday

SAP

SuccessFactors

PeopleSoft

Microsoft Excel

Job description

bolttech is an international insurtech with a mission to build the world’s leading, technology-enabled ecosystem for protection and insurance. With a full suite of digital and data-driven capabilities, bolttech powers connections between insurers, distributors, and customers to make it easier and more efficient to buy and sell insurance and protection products.

A part of Pacific Century Group, bolttech serves customers in multiple markets across North America, Asia and Europe.

In this position you will…

...report to the Senior Manager, Group People Solutions, based in Warsaw, Poland. Junior People Operations Specialist role will predominantly support the local Poland market across day-to-day People Operations and employee services activities, while also providing exposure to global People Solutions projects and initiatives. We are looking for a motivated early-career People Operations professional who is comfortable supporting employee queries, working with HRIS systems and core employee data, and collaborating with People Partners, managers, employees and external service providers. The successful candidate will become part of a diverse and supportive People Solutions team with established business processes, team engagement rituals and access to modern HR technology, including Oracle.

You will be responsible for:

• Supporting and coordinating a variety of People Operations and Employee Services activities for the Poland market across the employee lifecycle.
• Assisting with onboarding and offboarding processes, including employee documentation, system updates, checklists and coordination with relevant stakeholders.
• Responding to routine employee, manager and People Partner queries related to HR policies, processes, transactions and self-service navigation, with guidance from senior team members where needed.
• Maintaining accurate employee data in HRIS and payroll-related systems, including core employee records, employment changes, absence information, benefits and other people data.
• Supporting payroll and benefits administration activities by preparing inputs, checking data accuracy and following agreed timelines and processes.
• Helping ensure documentation, employee records and transactions are completed in line with company policy, local statutory requirements, data privacy and confidentiality standards.
• Contributing to continuous improvement activities for People Operations processes, including identifying opportunities to simplify, standardize and improve the employee experience.
• Participating in selected global People Solutions projects and initiatives, gaining exposure to cross-country processes, HR technology, data quality and service delivery improvements.
• Preparing simple reports, trackers and documentation to support operational follow-up, stakeholder updates and team delivery.
• Working as part of a collaborative People Solutions team that values learning, knowledge sharing, service mindset and continuous improvement.

You will require the following qualifications and skills:

• Ideally 1–3 years of first experience in People Operations, HR Services, HR Administration or a similar role, preferably in an international or shared services environment.
• Good understanding of core HR processes across the employee lifecycle, with an interest in building deeper expertise in People Operations, payroll, benefits and employee services.
• Fluency in Polish and English, both written and spoken, with the ability to communicate clearly and professionally with employees, managers and stakeholders.
• Familiarity with HRIS systems and HR data concepts; hands-on experience with Oracle, Workday, SAP, SuccessFactors, PeopleSoft or similar HR cloud systems would be an advantage.
• Technology savvy with good digital skills, including proficiency in Microsoft Office applications, particularly Word, Excel and Outlook.
• Strong attention to detail and commitment to data quality, accuracy and right-first-time execution.
• Good organizational skills with the ability to manage multiple tasks, follow agreed timelines and elevate topics appropriately when support is needed.
• Customer-focused and employee-centric mindset, with empathy, discretion and professionalism when handling employee matters.
• Ability to protect data privacy at all times and adhere to confidentiality requirements when handling personal and sensitive information.
• Bachelor’s degree or equivalent practical experience; further qualification or certification in HR-related areas would be an advantage.

For you to be successful…

...we expect you to be able to demonstrate the following key competencies:

Impactful

• Thrives in a fast faced dynamic environment that can quickly adapt and flex their approach in response to changes in the strategic and/or operational direction of the organization
• Proactively understands and removes roadblocks to enable others. Assists with prioritisation so team is focused on delivery of highest value outcomes.

Adaptable

• Displays an agile and continuous learning mindset with personal resilience and ability to deal in a VUCA environment and coaches others to adopt learning mindset
• Successfully manages rapidly changing requirements/ evolving circumstances and brings fresh ideas and innovative approaches to achieve outcomes

Costumer Focus

• Puts the customer at the centre of decision making and uses design thinking to ensure the solution is desirable, feasible, viable, and sustainable.
• Regularly spends time personally interacting with customers; encourages, enables, and empowers team to do the same.
• Demonstrate empathy, emotional intelligence to build great relationships with people

Inclusive

• Understands intercultural dynamics and can adjust style to be effective across a variety of cultural contexts, including championing an inclusive mindset
• Highly proficient communicator; focused on interacting and listening to and synthesizing others’ ideas.
• Consciously works to address and interrupt bias

What We Offer:

• Participation in international and global projects across the organization.
• Hybrid working model (2-3 days per week in the office).
• Flexible working hours with adjustable start times.
• Additional paid time off (10 days of care leave plus a day off for your birthday).
• Opportunity to make a real impact on the shape of the role and scope of responsibilities.
• Work within a collaborative, supportive, and international team.
• A development-focused environment offering the opportunity to build experience on a European scale.

Diversity and Inclusion

At bolttech, we are diverse and inclusive. We value each person's unique skills, background, and identity. We never discriminate on cultural background, religion, sex, gender, gender identity or expression, sexual orientation, age, disability, veteran status, genetic information, marital or family status or any legally protected status. Everyone belongs. And because everyone’s different, we’re also flexible in the ways we work, so each person can bring their best efforts every day.