Junior Payments & Cash Specialist (WM Lux)

UBS; Wrocław; On-site; PLN 60,000 - 80,000; Full time

Job summary

UBS WM Operations Wroclaw is seeking individuals to contribute to processing end-to-end client transactions for multiple European locations. You will service domestic and international payments, manage exceptions, and ensure timely reconciliation of cash accounts and trade confirmations.

Training is provided; strong English and a customer-focused mindset are valued. The role emphasizes risk awareness, process improvements, and collaboration within UBS.

Qualifications

• Strong customer focus and service orientation.
• Willingness to learn and take ownership.
• Digital mindset to enhance client experience and workflows.
• Ability to make decisions and act with sound judgment.

Responsibilities

• Process and manage end-to-end client transactions for multiple European locations.
• Service domestic and international payments (SWIFT and local services).
• Reconcile cash accounts and trade confirmations timely with counterparties.
• Identify opportunities to speed up processes and reduce risk.
• Collaborate with UBS teams to ensure client satisfaction and policy compliance.

Skills

Customer focus

Willingness to learn

Digital mindset

Decision making

Communication

Relationship building

English proficiency

AI workflow curiosity

Job description

Key Responsibilities

At UBS WM Operations Wroclaw you can contribute with the processing and management of end to end client transactions on behalf of multiple European locations.

• servicing domestic and international payments for WM clients using SWIFT and local retail payment services
• managing non Straight-Through Processing exceptions
• settling Wealth Management Loans & Deposits and early redemption requests
• managing the timely reconciliation of cash accounts and trade confirmations versus counterparties
• constantly looking for opportunities to speed up processes and decisions and increase client satisfaction
• developing a deep understanding of process risk and working to mitigate and reduce risk

Job Type

Full Time

Job Reference #

344960BR

City

Wroclaw

The team

Everyone has a specific talent. Our goal is to make sure your talents are utilized to their full extent and that you have the opportunity to develop it for the benefit of our team, our clients and our firm.

We achieve this by:

• enabling people to make decisions
• making people more accountable
• unlocking personal potential
• involving you in the process design and implementation of projects
• collaborating across UBS community

Your Skills And Experience

Whilst experience helps it is not necessary as full training is provided in all of these complex disciplines.

We are looking for

• curious self-explorers who like to try new things and make change happen
• a strong customer focus
• a willingness to learn, take ownership and make decisions
• a digital mindset where you help us provide a truly seamless client experience
• practical ability to work with modern tools and be solution-oriented
• excellent communication, influencing and relationship-building skills
• strong English language skills, both spoken and written
• payments process knowledge is a plus
• you’re curious to explore how AI can improve how we build, deliver and optimize workflows. You do this with sound judgment – validating outputs and aligning with policies, risk standard and ethical use

About Us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.

We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves.

Want to find out more? Visit ubs.com/careers.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Contact Details

UBS Business Solutions SA

UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Report misconduct: If you are made aware of any of our employees or individuals acting on behalf of UBS engaging in acts of misconduct under the Poland Whistleblowing Act, you may report your concerns through [e-mail]