Junior Operations Specialist Funds Transfer Pay Processing – afternoon shift

edrone; Kraków; On-site; PLN 45,000 - 60,000; Full time

Benefits offered by this job

Private medical care

Life Insurance

Employee Assistance Program

Transportation Allowance

Professional trainings

Social and sport events

Job summary

A leading financial services firm in Kraków is seeking a Junior Operations Specialist for the Funds Transfer Pay Processing team. This position requires collaboration in a team to process client instructions accurately. Applicants should possess a BA/BS degree and demonstrate strong problem-solving and communication skills. The role follows an afternoon shift, transitioning to a hybrid work model after the probation period, and offers various benefits including private medical care and life insurance.

Qualifications

• Excellent verbal and written communication skills are essential.
• Must demonstrate ability to work under pressure and meet deadlines.
• Ability to handle and resolve problems efficiently.

Responsibilities

• Work in a team to process client instructions accurately.
• Repair and verify transactions in BBH systems.
• Research and resolve unclear client instructions.

Skills

Problem-solving

Verbal communication

Written communication

Team collaboration

Deadline management

Multi-tasking

Client service skills

Numeracy

Education

BA/BS degree or equivalent work experience

Tools

PC proficiency

Job description

Junior Operations Specialist Funds Transfer Pay Processing – afternoon shift

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Join us as Junior Operations Specialist Funds Transfer Pay Processing – afternoon shift!

Brown Brothers Harriman is recruiting Junior Operations Specialist Funds Transfer Pay Processing to join our Funds Transfer Team. In this role, you will be responsible for initiation, authorization, investigations and repairing electronic instructions that do not go straight through the process. You will learn and understand various types of wire transfers, industry wide payment formatting conventions (SWIFT) as well as BBH’s own processing requirements. Timeliness and accuracy are the key traits that will help you succeed in this position.

Work Schedule:

This role follows an afternoon shift from 3:00 PM to 11:00 PM. Depending on business needs and individual circumstances, there may be an option to transition to standard working hours over time.

Some of your key responsibilities include:

• Work collaboratively in a team environment to process client instructions accurately and within market deadlines.
• Repair and verify transactions in BBH systems, ensuring all items are completed on time.
• Participate in all steps of payment processing, including callbacks, and remain flexible to shift between tasks as needed.
• Research and resolve unclear or incomplete instructions, escalating issues when appropriate.
• Ensure all client deliverables are met in line with Funds Transfer procedures and controls.
• Respond professionally to inquiries from internal departments via email or phone, providing timely and accurate information.
• Adhere to firm policies and department procedures, especially those related to Funds Transfer.
• Promptly elevate any sensitive or risk-related issues to management.

What we offer:

• To onboard effectively and network with your team you will be asked to work on hybrid work model during the 3-month probation period (3 days per week in the office) and transition to fully remote work afterwards
• Transportation Allowance: company-covered taxi costs for return travel from the office during probation period on hybrid work schedule
• To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance
• Private medical care
• Life Insurance
• Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.
• Professional trainings and qualification support
• Social, sport and integration events
• Onboarding Program for new hires

Desired Qualifications:

• BA/BS degree or equivalent work experience
• Demonstrated PC skills
• Ability to identify, elevate and resolve a problem
• Ability to communicate professionally through effective verbal and written skills
• Ability to work in a team environment
• Ability to meet deadlines and work under pressure
• Ability to multi-task
• Professional client service skills
• Good with numbers

We value diverse experiences.

We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.