Junior IT Support: Global Projects, Mentorship & Growth

Andea Corp.; Kraków; Hybrid; PLN 33,000 - 50,000; Part time

Benefits offered by this job

Multisport card

Company retreats

Life insurance

Employee referral program

Andea Grants charity initiative

Job summary

Andea is seeking a Junior IT Support candidate in Kraków for a part-time student role with full-time weekday availability. You will handle classic helpdesk tasks, respond to inquiries in Polish and English, and escalate issues to admins when needed.

You will join a team that values practical problem solving, hands-on mentorship, and ongoing training. The role supports global MES projects and daily IT operations.

Qualifications

• Student in IT or related field, part-time role with full-time availability during week.
• Proficient with Windows and Linux environments.
• Experience with Active Directory and Microsoft 365.
• Good at diagnosing problems and documenting resolutions.
• Able to install, configure and update software.

Responsibilities

• Respond to Polish and English-speaking users as classic helpdesk support.
• Identify and resolve technical problems, escalate when needed.
• Install, configure and update software and drivers.
• Prepare and maintain documentation.
• Participate in IT projects and inventory hardware/software.

Skills

Windows

Linux

MS Office 365

Active Directory

Troubleshooting

Hardware concepts

Networking basics

Independent

Team oriented

Tools

Command line

Remote management

Windows tools

Job description

Andea is seeking a Junior IT Support candidate in Kraków for a part-time student role with full-time weekday availability. You will handle classic helpdesk tasks, respond to inquiries in Polish and English, and escalate issues to admins when needed.

You will join a team that values practical problem solving, hands-on mentorship, and ongoing training. The role supports global MES projects and daily IT operations.