Junior IT Service Analyst – German Speaking

Sopra Steria USA; Katowice; On-site; PLN 45,000 - 78,000; Full time

Benefits offered by this job

Luxmed

Medicover Sport

Educational platforms

Languages learning platform

Referral bonus

Life insurance

Workation

Job summary

A leading technology consulting firm in Katowice seeks a Junior Service Analyst fluent in German and English. You will be responsible for resolving incidents related to hardware and applications while communicating effectively with users. No prior experience is required, as training will be provided to help you integrate into the IT sector. The ideal candidate is a motivated team player eager to develop their IT skills in a supportive environment with diverse opportunities for growth.

Qualifications

• Proficient in German and English communication, minimum B2 level.
• Enthusiastic about developing IT skills and working in a team.
• Ability to follow procedures in a supportive environment.

Responsibilities

• Receive and resolve incidents regarding hardware and applications.
• Communicate with users in German and English.
• Escalate complex problems to 2nd line support.

Skills

Knowledge of German and English at least at B2 level

Willingness to develop IT skills

Well-motivated team player

Strong communication skills

Job description

A leading technology consulting firm in Katowice seeks a Junior Service Analyst fluent in German and English. You will be responsible for resolving incidents related to hardware and applications while communicating effectively with users. No prior experience is required, as training will be provided to help you integrate into the IT sector. The ideal candidate is a motivated team player eager to develop their IT skills in a supportive environment with diverse opportunities for growth.