Junior Field Service Engineer

OLYMPUS EUROPA SE & CO. KG; Olsztyn; On-site; PLN 70,000 - 110,000; Full time

Benefits offered by this job

Employee discounts

Managed medical care

Regular vaccination program

Sports package

Job summary

Olympus Europe is seeking a field service engineer to service medical devices across diagnostics, endoscopy and surgery. You will perform installation, preventive maintenance and testing, and deliver customer training on safe use of equipment.

Travel is frequent, and you will maintain service records, coordinate with sales, and support customers with technical expertise from your base in Olsztyn, Poland.

Qualifications

• Experience in service of medical devices is advantageous.
• Basic knowledge of network technologies (devices, cabling, topologies, protocols).
• Willingness to travel frequently for business purposes.
• Intermediate level of technical English.
• Higher education in a technical field (Electrical/Electronics/Mechatronics).
• Strong willingness to learn and develop technical skills.

Responsibilities

• Service and maintenance of medical devices in diagnostics, endoscopy, and surgery.
• Installation, preventive maintenance, inspections, and functional testing of devices.
• Provide customer training on safe and effective equipment use.
• Maintain service records and prepare repair reports per standards.
• Manage field service spare parts inventory for efficient operations.
• Collaborate with sales by providing technical support and advice.
• Coordinate planning, scheduling, and reporting of service activities.

Skills

Service experience

Networking basics

Valid driving licence (Category B)

Willingness to travel

Technical English

Independent working

Interpersonal skills

Planning & organization

Education

Technical field degree (Electrical/Electronics/Mechatronics)

Tools

Network technologies knowledge

Job description

A global leader in the medical device and technology industry, for more than 100 years Olympus has focused on making people's lives healthier, safer, and more fulfilling. Our products and solutions help to diagnose, prevent, and treat illnesses, further scientific research and keep people safe.

Your responsibilities

• Responsibilities
  • Service and maintenance of medical devices used in diagnostics, endoscopy, and laparoscopic surgery in public and private healthcare facilities, including repair of automated washer-disinfectors and related equipment
  • Installation, preventive maintenance, technical inspections, and functional testing of endoscopic and surgical devices and instruments
  • Delivery of customer training on the safe and effective use of medical equipment.
  • Maintenance of service records, preparation of repair reports, and completion of technical documentation in compliance with quality and regulatory standards.
  • Management of the field service spare parts inventory to ensure efficient service operations
  • Close collaboration with the sales team by providing technical support, product expertise, and customer advice
  • Coordination with service administration regarding the planning, scheduling, and reporting of service activities
  
  
• Required qualifications
  • Experience in service (experience in servicing medical devices will be an advantage)
  • Basic knowledge of network technologies (m.in. types of devices, types of cabling, network topologies, protocols) will be welcome
  • Valid Category B driving license
  • Willingness and availability to travel frequently for business purposes
  • Intermediate level of technical English
  • Higher education in a technical field, preferably Electrical Engineering, Electronics, Mechatronics, or a related discipline
  • Strong willingness to learn and continuously develop technical skills.
  • Excellent interpersonal skills, with the ability to build relationships, remain customer-focused, and effectively address customer needs
  • Ability to work independently, with strong attention to detail and effective planning and organizational skills
  • Area of operation: Warmińsko-Mazurskie, part of Mazowieckie and Podlaskie – preferred place of residence: Olsztyn or up to 50 km distance from Olsztyn
  
  

The Interview will be competence based and the following competencies will be assessed:

• Build for the Future
• Deliver Results
• Lead People
• Lead Self
• Model and champion Our Core Values

• Regular training education and personal development
• Employee discounts for our products
• Managed medical care
• Regular vaccination (flue / encephalitis / hepatitis)
• Part support of the sport activities
• Attractive compensation package and a motivating performance-based bonus system
• Stable employment in an international company that is a leader in the medical industry
• Engaging and meaningful work supported by the right tools and resources
• Employee benefits package (medical care, sports package, accident insurance)
• Opportunities for development and upskilling