Field Service Engineer

GE HealthCare; Warszawa; On-site; PLN 117,600 - 161,700; Full time

Benefits offered by this job

Health & wellness coverage

Retirement and savings plans

Mobility / transport allowances

Work-life balance support

Recognition and incentive programs

Job summary

GE HealthCare is seeking a Field Service Engineer to install, configure, maintain, and repair medical equipment across Poland, with a primary assignment in the Masovian Voivodeship and travel to Lodz, Warmia-Masuria, and Podlaskie regions.

You will train staff, perform preventive maintenance, ensure regulatory compliance, and contribute to service revenue growth while delivering remote diagnostics and timely escalation as needed.

Qualifications

• Bachelor's degree in biomedical engineering, electronics, engineering or similar.
• Early Career Trainee program or foundational experience in a similar role.
• Proficient in one modality; developing knowledge in another.
• EHS champion with strong compliance mindset.
• Knowledge of Lean & Continuous Improvement principles.
• In-depth knowledge of all processes and tools related to the role.
• Strong written and verbal communication skills.
• English: read, understand, and hold conversations.
• Polish fluency is mandatory.
• Skilled with Excel, PowerPoint, and other tools to analyze service data and present findings clearly.
• Comfortable using digital tools to analyze performance data and present results.
• Capable of assisting with network setup and troubleshooting for connected medical devices, including IP configuration and basic IT coordination.

Responsibilities

• Installing and configuring medical equipment with primary focus on a modality (CT or MRI).
• Conducting testing and calibration to ensure optimal system performance.
• Training medical staff on equipment operation and basic troubleshooting.
• Performing preventive maintenance and corrective repairs of moderate complexity.
• Maintaining accurate service documentation, including debriefing reports, parts ordering, and KPI tracking.
• Applying and promoting EHS and compliance standards while coaching others to ensure adherence.
• Leveraging customer knowledge to support contract retention and drive on-demand service revenue growth.
• Escalating complex technical issues to senior or more experienced colleagues as needed.
• Leading customer communications and serving as the primary escalation point for service-related concerns, including installations.
• Providing remote troubleshooting, diagnostics, and issue resolution for medical equipment.

Skills

Modality proficiency CT/MRI

EHS compliance mindset

Lean & Continuous Improvement

Process & tools knowledge

Communication skills

English proficiency

Polish proficiency

Digital data analysis tools

IT coordination

Problem solving

Education

Bachelor's degree in biomedical engineering

Early Career Trainee program

Tools

Excel

PowerPoint

Job description

Job Description Summary

As a Field Service Engineer, you’ll be responsible for installation, configuration, maintenance, and repair of medical equipment, ensuring optimal performance and compliance with regulatory standards.
Job location: Masovian Voivodeship (main) and additionally: Lodz Voivodeship, Warmia-Masuria Voivodeship, Podlaskie Voivodeship (work on field)

Responsibilities

Job Description

• Installing and configuring a range of medical equipment, with a primary focus on a specific modality (CT or MRI),
• Conducting testing and calibration to ensure optimal system performance,
• Training medical staff on equipment operation and basic troubleshooting,
• Performing preventive maintenance and corrective repairs of moderate complexity,
• Maintaining accurate service documentation, including debriefing reports, parts ordering, and KPI tracking,
• Applying and promoting EHS and compliance standards while coaching others to ensure adherence,
• Leveraging customer knowledge to support contract retention and drive on‑demand service revenue growth,
• Escalating complex technical issues to senior or more experienced colleagues as needed,
• Leading customer communications and serving as the primary escalation point for service‑related concerns, including installations,
• Providing remote troubleshooting, diagnostics, and issue resolution for medical equipment.

Required Qualifications & Skills

• A Bachelor's degree in biomedical engineering, electronics, engineering or similar,
• Successfully completed Early Career Trainee program or foundational experience in a similar role,
• Proficient in one modality; developing knowledge in another,
• EHS champion with strong compliance mindset,
• Knowledge of Lean & Continuous Improvement principles,
• In-depth knowledge of all processes and tools related to the role,
• Strong written and verbal communication skills.
• English: read, understand, and hold conversations,
• Fluent Polish (must have),
• Skilled in using Excel, PowerPoint, and other tools to analyze service data and present findings clearly and effectively,
• Comfortable using digital tools to analyze performance data and communicate results through structured presentations,
• Capable of assisting with network setup and troubleshooting for connected medical devices, including IP configuration and basic IT coordination.

Behavior & Soft Skills

• Embrace company cultural behaviors,
• Safety-first mindset,
• Technical curiosity to learn and solve problems,
• Collaboration and one-team approach,
• Rigor, organization, and efficient time management,
• Listening skills and composure,
• Seeking feedback and advice to grow and learn,
• Customer-focused mindset,
• Ability to adapt to change with a positive attitude.

Pay Range

For Poland based positions, Annual Salary Range:117,600.00PLN-161,700.00PLN

Placement Within This Range Depends On

• Relevant skills and qualifications
• Prior job-related experience
• Internal equity considerations (alignment with colleagues in similar roles) e.t.c.

We review pay ranges regularly to ensure they remain competitive with the external market and align with our internal equity considerations.

Benefits & Rewards

• Health & wellness coverage
• Retirement and or savings plans
• Allowances or benefits to support role requirements (e.g., mobility, transport, or role‑specific needs such as a company car or allowance where applicable)
• Work‑life balance support (e.g., flexible working, leave programs)
• Recognition and incentive programs aligned with performance and company success

The exact benefits package depends on the role, location, and employment terms as specified in the Colleague Value Proposition document that will be shared prior to the interview or at the offer discussion stage.

• Performance Bonus: Details to be shared during offer discussions

Additional Information

Relocation Assistance Provided: No